Cassia Phuket by Banyan Group offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Bang Tao Beach. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Vista serves breakfast, lunch, and dinner. There's a free kid's club and a bar/lounge, and in-room conveniences at this luxurious hotel include refrigerators and microwaves.
Languages
Chinese (Mandarin), English, Russian, Thai
At a glance
Hotel size
309 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Free children's club
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls, off-leash area, and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Vista - This restaurant serves breakfast, lunch, and dinner.
Open Kitchen - This restaurant serves brunch, lunch, and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: THB 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 500 for adults and THB 350 for children
Airport shuttle service is offered for an extra charge of THB 950 per vehicle (one-way)
Area shuttle service is offered for an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for THB 1187.0 per night
Airport shuttle service for children up to age 12 costs THB 950 (one-way)
Pets
Service animals exempt from fees
Pet deposit: THB 2000 per stay
Pets are allowed for an extra charge of THB 2000 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach
Frequently asked questions
Does Cassia Phuket by Banyan Group offer free cancellation for a full refund?
Yes, Cassia Phuket by Banyan Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cassia Phuket by Banyan Group?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Cassia Phuket by Banyan Group?
Yes, cats and dogs are welcome. There's a charge of THB 2000 per accommodation, per night, and there's also a deposit of THB 2000 per stay. Service animals are exempt from fees. Dog exercise areas, food and water bowls, and litter boxes are available.
Is parking offered on site at Cassia Phuket by Banyan Group?
Yes, there's free self parking.
Is airport shuttle service offered by Cassia Phuket by Banyan Group?
Yes, an airport shuttle is available. The charge is THB 950 per vehicle one-way.
What are the check-in and check-out times at Cassia Phuket by Banyan Group?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Cassia Phuket by Banyan Group and nearby?
Cassia Phuket by Banyan Group has 4 outdoor pools, a fitness center, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Cassia Phuket by Banyan Group?
Yes, there's an onsite restaurant, Vista.
Does Cassia Phuket by Banyan Group have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
Does Cassia Phuket by Banyan Group have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Cassia Phuket by Banyan Group like?
Cassia Phuket by Banyan Group is located on the waterfront, a short 15-minute walk from Boat Avenue Mall Phuket and 18 minutes' walk from Laguna Phuket Golf Club.
Cassia Phuket by Banyan Group Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
David Dwight
David Dwight, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 15, 2024
Mark
Mark, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 19, 2024
Eunju
Eunju, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 17, 2024
colin
colin, 19-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 19, 2024
Dorcas
Dorcas, 6-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
Great place.
Brian
Brian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Very comfortable stay
Ankit
Ankit, 3-night family trip
Verified Expedia guest review
8/10 Very Good
May 20, 2024
Derrick
Derrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Staff were super friendly, everytime you walk by reception they ll all shout out - morning or something friendly. Breakfast was delicious. Room was lovely, bed was huge and comfy. The swimming pool and the whole Laguna area makes you feel like top class tourists. So convenient with restaurants beside, can go to boat Avenue for .50 baht tuk tuk organised for you or can walk only 15 mins. Great massages places outside Laguna, beach right beside. I love it so much I m planning to buy a place in Laguna.
Cecilia
Cecilia, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 1, 2024
Bhaskar
Bhaskar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2024
Absolutely wonderful!
Mariya
Mariya, 10-night trip
Verified Orbitz guest review
4/10 Fair
Apr 11, 2024
5D4N- only ONE DAY ROOM SERVICE. Ask to replenish water, the replied I have gotten is- ONLY REPLENISH ON ROOM SERVICE DAY. Nah, I won’t come to this place again!
Peck Wan
Peck Wan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 10, 2023
Better than a suite
An excellent choice for longer stays. Hotel is still new and clean. I like the kitchen facilities. The 2 bathrooms have no bathtubs. Lots of space for a family. Breakfast has a large variety of food. Nice pillows and mattresses. The ceiling is thin as we could hear the loud noise of furniture being moved upstairs. The lobby should be bigger as it was rather crowded. Apart from these it is a very thoughtful setup.
Verified traveler
3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 2, 2023
Jane
Jane, 6-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 2, 2023
Overall, the Hotel concept and room product is good. However, there seems to be some lack of standards and supervision. We arrived around 5.00pm and expected the room to be ready. After a lengthy wait, we were informed that we got upgraded to a loft room. However, it seems to be a problem with a bedside lamp. After another 5 min we were offered a beverage at the restaurant, which was nice. Once we arrived at our room 108, it was the worst positioned room of the hotel. First floor, outlook to nowhere and next to your engineering and paint shop. The room product seems good with all the gadgets. Bathroom cleanliness needs to improve. Something is growing behind the left toilet paper roll. As well dust is accumulating on the chrome. Main room television remote is not working properly. Date on the screen is 2013 or 2015, I know small details but this is where setting standards start.
Werner
Werner, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 10, 2023
Well located and provisioned. The food was good and allergens clearly marked, which is very important when traveling as someone who is allergic to some things. The pool and water taxi to the ocean was so convenient. I especially appreciated the laundry service. Staff were very friendly and took great care of us.
Jill
Jill, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2023
No beach but accessible to one. Ok for the price.
Eric
Eric, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Apr 10, 2023
Cassia has a constant (free) boat shuttle to the most gorgeous Bang Tao beach, and free tuktuk shuttle to shopping centres. The apartments have small kitchens and are modern and well equipped. The staff are just so lovely and super helpful. The buffet breakfast is really extensive and high quality. It’s just the best. We will go back as soon as we can.
Janet
Janet, 7-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 4, 2023
Upon check in- kettle not provided. By right all rooms shld hve 2 pillows per person but we only hve 1 pillow n we call d front office n they say they will send housekeeping staff to check. Why cant they just provide us extra instead of coming up to our rm to check . According to d staff they r running full occupancy n not enough pillows for all guest
We were assign 2nd floor right on top of d coffee house. So noisy as early as 5am- kitchen preparation n staff talking v loud
Verified traveler
4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 24, 2022
We had an amazing stay in a two bedroom loft water. The staff at Cassia were incredible and nothing was a problem. Buffet breakfast was excellent and the pool and kids room were great for the children. Would highly recommend
Vi
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2022
The prices could be more friendly in high season. The rest is ecxellent
Elena
Elena, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2022
Highly recommended
We really enjoyed our stay. The location was very good for whom who want to relax, enjoy nature and avoid chaos.
Staffs were very helpful and friendly. We had a good time here.
Highly recommended
Thanks
dzung
dzung, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 11, 2022
The property seemed to be well maintained.
Darius
Darius, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2022
Location ...beach...shops and restos of all types ...from high end to local comforts