In the heart of St. Moritz, Carlton Hotel St Moritz offers an unforgettable retreat with a free full breakfast, two indoor pools and an outdoor pool to unwind in style. Guests can also indulge in Thai massages at Carlton Spa or shop on site while their little ones are taken care of by babysitting services.
VIP Access
Reviews
1010 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Pet friendly
Free parking
Main amenities (12)
Daily housekeeping
2 restaurants and 2 bars/lounges
Full-service spa
2 indoor pools and outdoor pool
Free children's club
Free supervised childcare
Free area shuttle
Free ski shuttle
Free train station pick-up
Ski rentals
Ski storage
Ski passes
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's club (free)
Connecting/adjoining rooms available
Separate bathtub and shower
Why we love this property
Culinary paradise
Savor local or Italian fare at 2 restaurants, including a Michelin-starred spot. Free full breakfast with vegetarian options, cafe, and 2 bars await.
Mountain spa sanctuary
The full-service spa offers daily treatments from aromatherapy to Thai massages. A sauna, hot tub, and steam room complete this mountain wellness retreat.
Ultimate sleep comfort
Heated bathroom floors and hypo-allergenic bedding ensure total relaxation. Curated decor and rainfall showers add a touch of luxury.
Carlton Hotel St Moritz features a free ski shuttle and puts you within a 10-minute walk of St. Moritz Leaning Tower and Berry Museum. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Romanoff, one of 2 restaurants, serves local cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool, and a free kid's club. Skiers will appreciate access to ski passes, storage, and rentals.
At a glance
DONE
Hotel size
64 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Free uncovered onsite valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Free train station pick-up*
DONE
Offsite
Free area shuttle within 2 km
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7 AM–11 AM
2 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Private dining
Private picnics
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Free local shuttle
Free supervised childcare/activities
Children's menu
What to do
Shopping
Pool table
Golfing nearby
Sledding nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Ski equipment rentals
Ski storage
Facilities
1 building/tower
Built in 1912
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Fitness center
An outdoor pool
2 indoor pools
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Accessible airport shuttle
Ski
Free ski shuttle
Ski passes
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes and slippers
Children's robes and slippers
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Spa
Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Romanoff - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
Da Vittorio - St Moritz - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. 2-star Michelin rating. Reservations are required. Open select days.
Carlton Bar - This bar serves lunch and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 1475 per vehicle (roundtrip, maximum occupancy 6)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from March 23 2026 to December 10 2026 (dates subject to change).
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of CHF 55 per pet, per day
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the hot tub
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note the hotel's daily food and beverage credit cannot be used for dinner at Da Vittorio - St. Moritz.
National rating
This hotel is rated 5 stars.
Also known as
Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz
Frequently asked questions
Is Carlton Hotel St Moritz currently open?
This property is closed from March 23 2026 to December 10 2026 (dates subject to change).
Does Carlton Hotel St Moritz offer free cancellation for a full refund?
Yes, Carlton Hotel St Moritz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carlton Hotel St Moritz?
Yes, there are 2 indoor pools and an outdoor pool.
Are pets allowed at Carlton Hotel St Moritz?
Yes, dogs are welcome. There's a charge of CHF 55 per pet, per day.
Is parking offered on site at Carlton Hotel St Moritz?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Carlton Hotel St Moritz?
Yes, an airport shuttle is available. The charge is CHF 1475 per vehicle roundtrip.
What are the check-in and check-out times at Carlton Hotel St Moritz?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Carlton Hotel St Moritz and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 indoor swimming pools. Carlton Hotel St Moritz also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Carlton Hotel St Moritz?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around Carlton Hotel St Moritz like?
Carlton Hotel St Moritz is a short 8-minute walk from St. Moritz Station and 10 minutes' walk from Lake St. Moritz.
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Reviews
Carlton Hotel St Moritz Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Location
10
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 2, 2024
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Shalik
Shalik, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2024
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Lola
Lola, 2-night trip
Verified
8/10 Very good
Feb 14, 2025
Great stay
During our stay, we found the majority of the staff to be exceptional in their service and friendliness. However, we did encounter a slight challenge with the concierge. Unlike the rest of the team, his demeanor felt a bit less welcoming, and we often had to work harder to extract information from him.
Typically, we expect concierges to be eager to share insights and provide helpful recommendations.
Overall, while our experience was largely positive, a more engaging approach from the concierge would have enhanced our stay even further.
Mustafa
Mustafa, 3-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Beautiful stay and great customer service! We will be coming back thank you so much for a wonderful time.
Gaetano
Gaetano, 6-night trip
Verified
10/10 Exceptional
Dec 14, 2023
A for service, what a great hotel!
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2023
Exceptional in every way!
It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
K
K, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2024
Excelência
Superou todas nossas expectativas em todos os aspectos. Sensacional!
MARCIO
MARCIO, 5-night trip
Verified
10/10 Exceptional
Feb 14, 2022
Great hotel
Abdullah
Abdullah, 2-night trip
Verified
10/10 Exceptional
Dec 13, 2021
Schönste Hotel in St.Moritz. Sehr Freundliche Personal.
Özcan
Özcan, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2020
Greta
Wspaniałe,cudowne miejsce warte polecenia
Ilona
Ilona, 3-night trip
Verified
10/10 Exceptional
Feb 23, 2020
Great stay
Great stay. Great service.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 19, 2020
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Lin
Lin, 4-night trip
Verified
10/10 Exceptional
Dec 23, 2019
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 25, 2019
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
mja
mja, 5-night trip
Verified
10/10 Exceptional
Dec 20, 2018
Perfection!
The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 17, 2018
Sehr empfehlenswert! Super Hotel und top servic. Ist immer wieder ein besuch wert
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 5, 2018
excellent
A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!
Silvia
Verified
10/10 Exceptional
Mar 9, 2018
Perfect location
The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 17, 2017
Best Skiing Resort in Europe
Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2016
Everything is wonderful. Unforgettable experience!
xiying
Verified
10/10 Exceptional
Mar 25, 2016
Amazing Stay in St Moritz
Amazing hotel with lot of activities around
Shadi
Verified
10/10 Exceptional
Feb 19, 2016
Top
Geweldig!
Desire
Verified
10/10 Exceptional
Jan 26, 2015
Perfekte Erholung
Ein wunderbares Hotel! Erstklassig in allen Bereichen - sensationeller Service - erstklassiges Personal und ausgezeichnete Küche!
SOHO
Verified
10/10 Exceptional
Dec 21, 2013
Fantastic hotel for a little luxury
This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred.
The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
T
Verified
10/10 Exceptional
Apr 3, 2013
Best of the best
Love the hotel when the moment we walk in, the best service. Beautiful room with wonderful lake view and warm welcome make our St Moritz trip memorable. Highly recommended!!!