The room was clean, spacious and the beds were very comfy. Don't care for the bathroom sink and vanity outside of the bathroom. Overall the room was fine. The service lacked a bit. The fellow who checked us in had zero people skills, no hello how are you today, he may as well have been a robot, all business which is fine but in the job he holds, if he has any personality he should show it. Perhaps selling tickets in the subway would suit his people skills better. After 8 pm there is no staff on the property so if you need something you're instructed to call the hotel down town. Huh? That's hilarious. Apparently the owners of the Glenwood also own the hotel downtown. We had a large group of teenagers standing outside of our room till 1:00 in the morning talking and laughing, loud at times but mostly annoying and disconcerting. Had there been staff on site we could have asked them to ask the kids to gather and chat away from the building. Oh well, they dispersed around 1:00 and it was fine. Would I stay there again, probably, there's nowhere else in town.