In the heart of Cusco Historic Center, JW Marriott El Convento Cusco offers a tranquil retreat with lush gardens and a library. Treat yourself to rejuvenating spa treatments or unwind by the indoor pool. With multilingual staff, express check-in/out services, and helpful bellhops available during your stay.
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
What's nearby
Plaza de Armas - 3 min walk - 0.3 km
Cusco Cathedral - 3 min walk - 0.3 km
Coricancha - 5 min walk - 0.5 km
San Pedro Market - 13 min walk - 1.2 km
Sacsayhuaman - 16 min walk - 1.3 km
Getting around
Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
San Pedro Station - 14 min walk
Cusco Wanchaq Station - 15 min walk
Poroy Station - 27 min drive
Restaurants
Museo del Pisco - 1 min walk
Nuna Raymi - 2 min walk
A Mi Manera - 2 min walk
Cicciolina Cafe - 1 min walk
Tika Sara - 1 min walk
About this property
JW Marriott El Convento Cusco
JW Marriott El Convento Cusco puts you in a great location, within a 15-minute walk of Plaza de Armas and San Pedro Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a sauna. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
153 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
No pets or service animals allowed
WIFI
Internet
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (late night)
Water dispenser
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Library
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 59
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Lowered electrical outlets in bathroom
Lever door handles
Room amenities
Be entertained
IPod docking station
49-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Memory foam mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.
Awards and affiliations
JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 41 per accommodation, per night
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Service fee: USD 10 per night
Optional extras
WiFi is available in guestrooms for USD 00 per stay (rates may vary)
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714
Also known as
JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco
Frequently asked questions
Does JW Marriott El Convento Cusco offer free cancellation for a full refund?
Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott El Convento Cusco?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott El Convento Cusco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JW Marriott El Convento Cusco?
Sorry, there's no onsite parking at JW Marriott El Convento Cusco.
What are the check-in and check-out times at JW Marriott El Convento Cusco?
You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at JW Marriott El Convento Cusco and nearby?
JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott El Convento Cusco?
Yes, Qespi Bar offers Peruvian cuisine.
What's the area around JW Marriott El Convento Cusco like?
JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 12 minutes' walk from San Pedro Market.
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JW Marriott El Convento Cusco Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
Food
Restaurant
History
Amenities
Bar
Accomodation Type
What guests liked
The breakfast buffet offered a wide variety of options and was described as excellent, delicious, and quite expansive. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 5, 2025
Excellent! Worth it to stay here. The front desk and cleaning services go above and beyond. They understand that little things go a long way in making the customer feel special. to say that the property is gorgeous is an understatement. Highly recommend
Verified traveler
4-night trip
10/10 Exceptional
May 24, 2025
Great location great food friendly staff clean quiet perfect for couples
Andreea
Andreea, 4-night trip
10/10 Exceptional
May 24, 2025
Great hotel with helpful staff and relaxing spa facilities.
Michael
Michael, 2-night trip
6/10 Good
May 28, 2025
Great location, polite people. Food was good.
Shonaugh
Shonaugh, 5-night trip
10/10 Exceptional
Jun 8, 2025
Amazing stay at this beautiful hotel. They offered free yoga and other fun activities while staying there. We took the tour to learn more about the history of the hotel. The location was also perfect.
Luke
Luke, 1-night trip
10/10 Exceptional
May 8, 2025
Amazing stay. Great staff and amenities. Such a great historical building
Alfredo
Alfredo, 1-night trip
10/10 Exceptional
Jun 3, 2025
Such a convenient location. GREAT staff
Sophie
Sophie, 1-night trip
10/10 Exceptional
Jun 9, 2025
Great service
Samantha
Samantha, 1-night trip
10/10 Exceptional
May 23, 2025
Very good hotel, good staff. Close stores for shopping.
Pedro W
Pedro W, 4-night trip
10/10 Exceptional
May 29, 2025
Excelente
Henrique
Henrique, 4-night trip
10/10 Exceptional
Apr 16, 2025
Excelllent location with superb highly professional all around.
Foad
Foad, 1-night trip
10/10 Exceptional
May 7, 2025
We loved the place. It is a gorgeous historical building, magnificently kept. All kinds.of amenities avalibale. Walking distance to the town plaza.
Fernando
Fernando, 2-night trip
10/10 Exceptional
Mar 26, 2025
Excellent hotel
Excellent hotel, eco friendly and lots of history attached to the hotel. Staff is extremely friendly and helpful, and the resident alpaca was amazing.
Hamaludeen
Hamaludeen, 4-night trip
10/10 Exceptional
Apr 1, 2025
The staff was amazing… courteous, respectful and accommodating! The facility was second to none… historic yet modernized! We had an amazing stay!
Nelvin
Nelvin, 5-night trip
10/10 Exceptional
May 16, 2025
This place is absolutely beautiful as it was once a convent. A very luxurious and comfortable stay. We had a room in the basement and couldn’t have enjoyed it more! I was conveniently close to the spa which was wonderful to unwind in each evening after a long day of activities. The breakfast was quite expansive with many options to choose from! The stay came with a variety of included treats which made the stay even more special!
Vanessa
Vanessa, 2-night trip
10/10 Exceptional
May 18, 2025
I loved the location, the property, the staff and the breakfast.
My only complaint was the lobby's temperature, which was freezing almost all the time. The rooms decoration is a little dated, too heavy in terms of fabrics and rugs.
CARINA
CARINA, 4-night trip
10/10 Exceptional
Nov 9, 2024
Great location and a beautiful hotel.
Azita
Azita, 1-night trip
10/10 Exceptional
Dec 25, 2024
Great stay. Really nice place
Mustafa
Mustafa, 2-night trip
10/10 Exceptional
May 19, 2025
Everything and everyone was outstanding. From the check-in process to pretty much any accommodations we needed during our short stay, the staff was up to the task promptly with courtesy and kindness. Special shout out to Paloma at the front desk.
Highly recommend doing the “Monk tour” of the property (daily at 600) which highlights the architecture and history of the building though out the years, as well as the pisco sour class at the bar. Breakfast (included) was exceptional in quality and variety. Will definitely return when back in Cuzco.
carlos
carlos, 1-night trip
10/10 Exceptional
Mar 29, 2025
Luxury and exceptional service in the heart of historic district of Cusco. Excellence at the highest level with attentional to details and friendly service. Courtyard, breakfast, spa, staff all stood out. Would highly reccomend to anyone staying in Cusco.
Joshua Bailey
Joshua Bailey, 6-night trip
10/10 Exceptional
Dec 20, 2024
The pool and spa area was amazing. The view from our room was excellent
Anthony
Anthony, 6-night trip
10/10 Exceptional
Feb 9, 2025
Great hotel, very clean and staff very friendly. Only downside for us is it not having a gym, otherwise can’t fault it.
Babak
Babak, 3-night trip
10/10 Exceptional
Nov 4, 2024
Beautiful hotel and most important exceptional staff.
Francis
Francis, 6-night trip
10/10 Exceptional
Mar 26, 2025
What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?