My daughter and I stayed at Capsule Residence for three nights. We were very grateful to the staff for allowing us to check in early at 8:00 a.m. after our red-eye flight landed at 6:15 a.m. Their kindness made a big difference, as we were able to get some much-needed rest before starting our visit.
Overall, the staff were friendly and hardworking, and we could see they were doing their best to maintain the property. However, there were several challenges that affected our stay. The upstairs bathrooms were not always clean, and in the mornings we often found toilets that had not been flushed properly.
The biggest issue for us was the noise. My daughter had difficulty sleeping throughout our stay due to sounds from other guests, including footsteps, luggage being packed late at night, conversations, and people smoking despite the posted no-smoking rules. As a result, she was unable to get a full night’s sleep and found the environment quite stressful.
On our last evening, we left for only a few hours. When we returned, we discovered that a live plant cutting we had placed in a plastic water bottle inside our capsule was missing. We were both surprised and disappointed, as it had special meaning to us.
This experience helped us realize that capsule-style accommodation may simply not be the best fit for our travel needs. While we appreciate the efforts of the staff and the convenience of the location, we would likely choose a different style of lodging for future trips.