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The St. Regis Shenzhen

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Near KK Mall, The St. Regis Shenzhen offers a luxurious retreat with Iridium Spa treatments like hot stone massages and detox wraps. Savor local cuisine at one of the 3 on-site restaurants or unwind in the library; enjoy yoga classes, an indoor pool, and helpful multilingual staff that previous guests have raved about.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
The current price is $193
$225 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets play
Located in the business district and city center, this hotel offers meeting rooms and a business center. Guests can unwind at the spa with massages and facials.
Dining paradise
Three restaurants serve local and Japanese cuisine with culinary magic. A cafe and two bars offer delightful, organic, locally-sourced options.
Spa sanctuary bliss
A full-service spa offers body treatments, facials, and aromatherapy. The hotel features a sauna, hot tub, and 24-hour health club for ultimate relaxation.

Room options

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Showing 15 of 15 rooms

View all photos for 2 Twin/Single Beds,City View,Guest Room

2 Twin/Single Beds,City View,Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,Skyline View,Large Room

  • Hill view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed,City View,Guest Room

1 King Bed,City View,Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,Skyline View,Guest Room

1 King Bed,Skyline View,Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,Skyline View,Guest Room

  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,Urban View,Guest Room

1 King Bed,Urban View,Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,Urban View,Guest Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,City View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Large Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,Skyline View,Large Room

Separate tub and shower, deep soaking tub, hydromassage showerhead

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin/Single Beds,City View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,City View,Large Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed,City View,Allure Suite

1 King Bed,City View,Allure Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Allure Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,City View,Caroline Astor Suite

1 King Bed,City View,Caroline Astor Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Caroline Astor Suite

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,City View,Metropoltan Suite

1 King Bed,City View,Metropoltan Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Metropoltan Suite

  • Hill view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,City View,Shenzhen Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Shenzhen Suite

  • Hill view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed,City View,St Regis Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,St Regis Suite

  • Hill view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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Bar (on property)
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  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 955 reviews
The price is $127
$148 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall - 1 min walk - 0.1 km
  • Shenzhen Grand Theater - 3 min walk - 0.3 km
  • Shenzhen Museum - 8 min walk - 0.7 km
  • The MixC Shopping Mall - 16 min walk - 1.4 km
  • Dongmen Pedestrian Street - 2 min drive - 2.1 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 38 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Shenzhen Station - 3 min drive
  • Sungang Railway Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Hongling Station - 11 min walk
  • Grand Theater Station - 13 min walk
  • Hongling South Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Decanter Bar 品酒阁 - ‬7 min walk
  • ‪Social - ‬3 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪Genki Sushi (元気寿司) - ‬2 min walk
  • ‪Peet’s Coffee - ‬3 min walk

About this property

The St. Regis Shenzhen

The St. Regis Shenzhen offers a great location, putting you within just a 10-minute walk of KK Mall and Shenzhen Grand Theater. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers love the helpful staff. Public transportation is just a short walk: Hongling Station is 11 minutes and Grand Theater Station is 13 minutes.

At a glance

DONE

Hotel size

    • 290 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Toys
  • Children's books

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Doorbell and phone notification
  • Lever door handles

Room amenities

Be entertained

  • 46-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor hot tub

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Drawing Room - This lobby lounge specializes in international cuisine.
St. Regis Bar - This lobby lounge specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1500 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 per person
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way, maximum occupancy 6)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from May 7 2026 to May 10 2026 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 450 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Shenzhen St. Regis

St. Regis Shenzhen

St. Regis Shenzhen Hotel

The St. Regis Shenzhen Hotel

The St. Regis Shenzhen Shenzhen

The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen offer free cancellation for a full refund?

Yes, The St. Regis Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The St. Regis Shenzhen?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM. The pool will be unavailable from May 7 2026 to May 10 2026 (dates subject to change).

Are pets allowed at The St. Regis Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The St. Regis Shenzhen?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by The St. Regis Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one-way.

What are the check-in and check-out times at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at The St. Regis Shenzhen and nearby?

Onsite recreation at The St. Regis Shenzhen includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The St. Regis Shenzhen also has an indoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near The St. Regis Shenzhen?

Yes, there are 3 onsite restaurants, featuring international cuisine.

Does The St. Regis Shenzhen have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a deep soaking bathtub.

What's the area around The St. Regis Shenzhen like?

The St. Regis Shenzhen is in Luohu, a short 5-minute walk from Shenzhen Grand Theater and 15 minutes' walk from Shenzhen Museum.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was super, very good, generous, and very impressive. (6 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Exactly 5 star-stay experience. Unexpected good service before CNY.
Kit Man, 1-night trip
Verified

10/10 Exceptional

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Lan, 1-night trip
Verified

10/10 Exceptional

Great place to stay very clean - staff friendly
Scott, 3-night trip
Verified

10/10 Exceptional

Best stay in ahenzhen

Nice view great service excellent breakfast
Anita, 4-night trip
Verified

10/10 Exceptional

Everything were good we were happy with all service .
PEDRAM, 3-night trip
Verified

10/10 Exceptional

Excellent spot, travel convenience. Excellent butler service.
Lai chun betty, 3-night trip
Verified

10/10 Exceptional

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Rachel, 2-night trip
Verified

10/10 Exceptional

Very impressive hotel. Great breakfast
Christina, 1-night trip
Verified

10/10 Exceptional

All of the staff were very friendly and accommodating. It was such a pleasant stay.
Michael, 2-night trip
Verified

10/10 Exceptional

Good location, good service
esther, 1-night trip
Verified

10/10 Exceptional

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Adam, 3-night trip
Verified

10/10 Exceptional

Unparalleled service
K, 3-night trip
Verified

2/10 Poor

Nice tall building. Good breakfast
Wei, 2-night trip
Verified

10/10 Exceptional

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
1-night trip
Verified

10/10 Exceptional

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Peter, 5-night trip
Verified

10/10 Exceptional

Amazing hotel, one of the most amazing views you can get from a hotel room in the world
Stephane, 1-night trip
Verified

10/10 Exceptional

Couple getaway to Shenzhen

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Ralph, 1-night trip
Verified

10/10 Exceptional

The buttler chief wellcome and service made our experience incredible . Always available with impecable smile and attention. This make the luxury experience even better
TANIA MARCAL, 2-night trip
Verified

10/10 Exceptional

staff very attentive and helpful. everything is great.
Evelyn, 4-night trip
Verified

10/10 Exceptional

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Peter, 4-night trip
Verified

10/10 Exceptional

It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
joyce, 1-night trip
Verified

10/10 Exceptional

The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Pooneh, 5-night trip
Verified

10/10 Exceptional

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Sally, 1-night trip
Verified

6/10 Good

Great Views

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Jane, 1-night trip
Verified

8/10 Very good

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Leona, 2-night trip