In the heart of Batam, Crown Vista Hotel offers a tranquil retreat with a breakfast buffet, coffee shop/cafe and two on-site restaurants serving local cuisine. Indulge in rejuvenating spa treatments or unwind at the outdoor pool and garden. With free WiFi, helpful concierge services and convenient self-parking options available.
Kompleks Top View Garden, Batam, Batam Island, 29432
What's nearby
South Links Country Club - 7 min drive - 5.3 km
Kepri Mall - 8 min drive - 6.0 km
BCS Mall - 10 min drive - 4.5 km
Maha Vihara Duta Maitreya Temple - 10 min drive - 5.2 km
Grand Batam Mall - 10 min drive - 6.0 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Singapore Changi Airport (SIN) - 16.5 miles/26.5 km
Seletar Airport (XSP) - 23.2 miles/37.3 km
Free area shuttle
Airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Free shopping center shuttle
Restaurants
Es Teler Baloi - 17 min walk
Edy Seafood - 5 min drive
New Shangrila Restaurant - 2 min walk
Rumah Pamer & Kopi Rubeka - 4 min drive
ahabwsjsb - 14 min drive
About this property
Crown Vista Hotel
When you stay at Crown Vista Hotel, you'll be within a 10-minute drive of Batam Centre Ferry Terminal. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Scenery, one of 2 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say good things about the overall property condition.
At a glance
DONE
Hotel size
83 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle from 9:00 AM to 5:00 PM*
Ferry terminal shuttle*
DONE
Offsite
Free area shuttle
Free shopping center shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Free local shuttle
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (108 square feet of space)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Scenery - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
New Shangrila Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: IDR 300000 per stay
Optional extras
Airport shuttle service is offered for an extra charge of IDR 100000.00 per vehicle (one-way, maximum occupancy 4)
Ferry terminal shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 18 to November 18:
Fitness facilities
Sauna
Hot tub
Swimming pool
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 7:30 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Property Registration Number 220007502465
Also known as
Crown Vista
Crown Vista Batam
Crown Vista Hotel
Crown Vista Hotel Batam
Vista Hotel Batam
Crown Vista Hotel Hotel
Crown Vista Hotel Batam
Crown Vista Hotel Hotel Batam
Frequently asked questions
Does Crown Vista Hotel offer free cancellation for a full refund?
Yes, Crown Vista Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crown Vista Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7:30 PM.
Are pets allowed at Crown Vista Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crown Vista Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Crown Vista Hotel?
Yes, an airport shuttle is available from 9:00 AM to 5:00 PM on request. The charge is IDR 100000.00 per vehicle one-way.
What are the check-in and check-out times at Crown Vista Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Crown Vista Hotel and nearby?
Crown Vista Hotel has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Crown Vista Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining, local cuisine, and garden views.
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Reviews
Crown Vista Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
6.8
Location
8.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
6/10 Good
Dec 18, 2023
Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers.
If only facilities and amenities could be upgraded, I would have given it a 4 star rating.
Chean Veen
Chean Veen, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2024
This is easily one of the best hotel in Batam, the view is amazing! We are going to stay here again on Christmas and New year! But the breakfast is horrible, I am sorry but all the cakes are hard and cold. Maybe if there’s pancake made fresh and warm bread with cheese that will be wonderful. I don’t even see oranges offered, food are so little at a time so it always runs out. The taste of the food is also not on par with other similar hotel. It’s a shame because the decor and the hotel itself can easily be 5 stars! Marble side chair, balcony overlooking Batam. It is amazing view and stay overall.
Elly
Elly, 1-night trip
Verified
4/10 Fair
Dec 18, 2023
The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.
shashank
shashank, 2-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Excellent hotel for a very competitive price.
David
David, 3-night trip
Verified
6/10 Good
Mar 20, 2023
View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.
CHEE KWONG
CHEE KWONG, 1-night trip
Verified
8/10 Very good
Feb 12, 2020
Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls.
Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.
Larry
Larry, 2-night trip
Verified
8/10 Very good
Feb 9, 2020
Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm.
The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants.
Mall meals are reasonable and varied.
Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks.
Hotel drinks are over priced by several hundred per cent.
Larry
Larry, 4-night trip
Verified
8/10 Very good
Sep 25, 2019
Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.
Chan
Chan, 2-night trip
Verified
8/10 Very good
Sep 22, 2019
tres bon accueil, personel tres agréable et a l ecoute
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 16, 2019
Nice get away
The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.
david
david, 2-night trip
Verified
8/10 Very good
May 26, 2019
The stay was pleasant and the staff was kind to allow me to check in earlier.
Keith
Keith, 1-night trip
Verified
8/10 Very good
May 21, 2019
Noisy
On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room.
After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.
Clair
Clair, 2-night trip
Verified
6/10 Good
Apr 18, 2019
The decoration of the room could have much better with just paint in soft colours and not wallpaper.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Dec 30, 2018
i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 24, 2018
Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things
Hotel condition not bad actually, Night scenery is good because on small hilltop, Staff are friendly & helpful, Breakfast is good, Free shuttle bus to local shopping mall is a plus point.......... overall very good! Happy Trip! Will come again!
Liew
Verified
6/10 Good
Dec 25, 2017
Nice night bird’eye view
Like the quiet ambience. Good get away from bustle of city. Windy n nice bird’s eye view at balcony to cityscape. Friendly n helpful staff
Overall hotel seems clean well kept but wonder why the bath curtain is not changed when it’s stained with mold. Not an expensive item to change often.
Sue
Sue, 2-night trip
Verified
8/10 Very good
Dec 4, 2017
Great View
Good sencery view. Live band and DJ are awesome.
Willie
Willie, 1-night trip
Verified
10/10 Exceptional
May 3, 2017
good
nice room, good service with friendly staff.
James
Verified
8/10 Very good
May 2, 2017
Hotel on a hill top
Hotel is on top of a hill and to get to city area one must arrange for transport to get there. Suitable for guest who want to stay a bit further from the city. Getting the deluxe room will give you a good view. Some of the amenities could use some upgrading as it looks quite old. Nevertheless their staff made up for the amenities being old as they were very helpful and attentive. Kudos for always being so hospitable and always having a smile on their faces.
RENZ MARK DANYL RAMOS
Verified
10/10 Exceptional
Nov 1, 2016
Very friendly staff. Very comfortable. Excellent breakfast spread.
Verified traveler
Verified
10/10 Exceptional
Oct 26, 2016
What you see is what you'll get.
I got the Deluxe Room for 2 pax, we even got the 1 for 1 Spa. Food was great and the romm great too. The view from the balcony was even greater.
nrlmsr
Verified
6/10 Good
Jun 3, 2016
Stay here if you prefer some quiteness
Stay a night in this hotel to attend a colleague wedding dinner. There's nothing around the hotel where you can shop. Shuttle service is available to nearby shopping mall but the frequency is low.
I asked for an iron and board but they only have one and only one burnt out iron and board for me. I guessed they can't be bothered with it as majority of the guest are here for holiday. The hotel is running and been maintain on a minimal standard. But I must comment that the staffs are friendly and responsive. I emailed them very last minute to arrange a pick up and they responded almost immediately and got the arrangement done.