Serras Andorra, a luxury hotel near GrandValira, offers an unforgettable getaway. Unwind on the sun-kissed terrace or take advantage of ski-in/ski-out access and explore the slopes at your leisure. Guests can indulge in a rejuvenating spa treatment, enjoy local cuisine at Restaurante Bruna or get active with hiking/biking activities. With an indoor pool, 24-hour gym and dry cleaning services available to you.
VIP Access
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Spa
Airport transfer
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Free ski shuttle
Ski rentals and lessons
Ski storage
Ski passes
24-hour fitness center
Sauna
For families (6)
Children stay free
Babysitting (surcharge)
Playground on site
Television
Terrace
Daily housekeeping
Why we love this property
Local cuisine hotspot
The restaurant serves mouthwatering local cuisine with vegan options. Organic, locally-sourced ingredients elevate the buffet breakfast experience.
Nature's playground
Tucked into the mountains, this hotel offers an outdoor paradise for adventure seekers. Hiking and biking trails wind through pristine wilderness.
Spa escape sanctuary
A full-service spa offering treatments, massages, and couples rooms awaits at this mountain hotel. Unwind in the sauna, steam room, or 24-hour gym.
L'Hospitalet-pres-l'Andorre Station - 31 min drive
Porté-Puymorens Station - 32 min drive
Burton's Station - 34 min drive
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
Abarset Nou - 20 min walk
La Cabana - 18 min drive
Villager - 16 min walk
Restaurant Manacor Grill - 2 min drive
Terrassa Sol I Neu - 13 min walk
About this property
Serras Andorra
Serras Andorra allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Soldeu Ski Resort. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and local cuisine is served at Restaurante Bruna, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
At a glance
DONE
Hotel size
60 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (EUR 25 per night)
Secured covered onsite valet parking (EUR 25 per night)
Wheelchair-accessible parking on site
Limited self and valet parking on site
Electric vehicle charging point on site
Free offsite parking within 16 ft
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
Babysitting (surcharge)
Toys
What to do
Hiking/biking trails
Helicopter/airplane tours
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Sledding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Bike storage
Ski equipment rentals
Ski storage
Snow sports gear
Romance packages
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness center
An indoor pool
Arcade/game room
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Accessible airport shuttle
Well-lit path to entrance
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
May offer priority ski access
Ski lessons
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Children's robes
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished
Heated floor (bathroom)
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
Dining
Restaurante Bruna - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Bar 42º - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children
Airport shuttle service is offered for an extra charge of EUR 540 per vehicle (one-way, maximum occupancy 5)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 55.0 per day
Rollaway beds are available for EUR 95.0 per night
Parking
Covered self parking costs EUR 25 per night
Covered valet parking costs EUR 25 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles
Frequently asked questions
Does Serras Andorra offer free cancellation for a full refund?
Yes, Serras Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serras Andorra?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Serras Andorra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Serras Andorra?
Yes. Self parking costs EUR 25 per night. Valet parking costs EUR 25 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Serras Andorra?
Yes, an airport shuttle is available. The charge is EUR 540 per vehicle one-way.
What are the check-in and check-out times at Serras Andorra?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Serras Andorra and nearby?
Have fun with onsite winter activities like skiing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Serras Andorra also has a 24-hour fitness center and a sauna, as well as an arcade.
Are there restaurants at or near Serras Andorra?
Yes, Restaurante Bruna offers local cuisine.
What's the area around Serras Andorra like?
Serras Andorra is located a short 4-minute walk from Soldeu Ski Resort.
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Reviews
Serras Andorra Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
9.8
Staff & service
9.8
Property conditions & facilities
Popular mentions
Service staff
Food
Restaurant
Hiking
Location
Room
Reviews
Verified
10/10 Exceptional
Jan 30, 2025
Well kept property with super helpful staff.
KEITH
KEITH, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Melissa
Melissa, 3-night trip
Verified
10/10 Exceptional
Aug 5, 2024
Amazing hotel and amenities! Beautiful setting and amazing build quality!
Kelvin
Kelvin, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2023
Great location excellent service. Top class cuisine
Nicholas
Nicholas, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2023
We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend.
The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue.
Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Elizabeth
Elizabeth, 1-night trip
Verified
8/10 Very good
Feb 10, 2025
The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point.
We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there).
Expect to be charged disproportionately for even the tiny things.
Re the Spa - the masseuses don't read the information you fill out before the treatment.
From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra.
So overall, not a terrible experience but not our best either.
Iryna
Iryna, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Yana
Yana, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2025
Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2024
Excellent hotel !!!
Weiwei
Weiwei, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
5 stars all the way. A bucket list trip all the w
From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Paul
Paul, 6-night trip
Verified
10/10 Exceptional
Feb 19, 2024
It’s the perfect spot for a family vacation!
Everything and everyone was amazing
adele
adele, 4-night trip
Verified
10/10 Exceptional
Jul 14, 2023
Nice facilities. Friendly staff
STEVEN
STEVEN, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2024
Absolutely amazing
Gerardo
Gerardo, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2023
We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Weston
Weston, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
Laura
Laura, 4-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Très bon sejour
Bel hôtel très confortable. Personnel accueillant et professionnel.
Bel equipement piscine et spa
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 2, 2025
Hotel luxuoso
Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
Rafael
Rafael, 3-night trip
Verified
10/10 Exceptional
Oct 14, 2024
excepcional!
Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Sandra
Sandra, 1-night trip
Verified
8/10 Very good
Sep 16, 2024
Freundlichkeit par excellence
Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Jörg
Jörg, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2024
Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!
Luiz Felipe
Luiz Felipe, 5-night trip
Verified
10/10 Exceptional
Feb 13, 2023
10/10
experiencia increíble.
Personal muy muy amable y profesional
Una mención especial por el servicio de transfer del hotel a los remontes de Soldeu (telecabina). El personal carga todo el material de ski , te ayudan en todo desde las taquillas hasta bajar de la furgoneta.
El Spa es my completo cuanto a sus instalaciones
Carles
Carles, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2023
Fantastique hôtel, design chic. Le personnel est très attentionné, les chambres magnifiques!
Le shuttle qui permet de se rendre directement sur les pistes est très pratique.
Nous avons passé un parfait séjour!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 23, 2022
Super séjour personnel super le seul souci ne parle pas français difficile d échanger
Le restaurant une pure merveille
Jean
Jean, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2022
Espectacular hotel, en la montaña, con preciosas instalaciones y vistas.
Pero lo mejor, toda la atención del personal, todos profesionales, atentos y cercanos. A la llegada nos atendió Andrea y fue perfecto todo.
Maria
Verified
10/10 Exceptional
Oct 17, 2022
El hotel y su personal muy bien. Ideal en epoca de esqui. Hotel separado de restaurantes y tiendas