I can't recommend staying here. The location is excellent, directly across from the train station, and the woman who checked me in was friendly, let me store my luggage early, and recommended a great nearby pub. Unfortunately, that's where the positives end.
The biggest issue was the unbearable heat. London was hot during my stay, but my room felt like an oven. The windows only opened slightly, so there was almost no airflow. Multiple guests raised the issue with the front desk, suggesting fans and asking to speak with a manager. The response was essentially indifference, with staff saying guests could request refunds if they wanted. I wasn't looking for a refund, I just wanted a reasonable place to sleep.
The lack of hospitality was disappointing. Another reviewer described the staff as seeming annoyed that guests were interrupting their misery, and that matched my experience.
There is no elevator, so expect a lot of stairs. The kitchen is very basic but has drinking water. There was also a persistent unpleasant smell in that area. My en suite shower leaked badly, leaving the bathroom floor soaked after every use. There were additional shared toilets and a shower in the hallway, which was convenient.
The low price may be tempting, but I wouldn't stay here again, even outside of summer. I don't need luxury, just a clean, comfortable place to sleep. The staff's lack of concern and unwillingness to address obvious problems made it clear that guest comfort isn't a priority.
