I never wrote a review, but after my bad experiences in this hostel i really feel the need.
Pro: it's clean and they fixed our aircon after the first hot night
Cons:
- beds are too hard, even for asian standards (i've slept all over sout east asia in hostels and hotels)
- sleep is not possible as the hostel allows locals to scream during the night in the reception area untill 2.30 am
- the bustickets they sell are a scam, we've paid for a sleeper to Phnom Penh with the reasonable mekong express with pickup from hotel. However the pickup means you have to walk to the busstop with a guide. Arriving at the busstop we found out that they booked us on what can only be described as a cargotruck with a sidebussiness of passenger travel. Seats are broken, and on the floor are all kinds of goods so that you cannot place your feet there. Next to that they stop ever 5 minutes to pick up extra cargo. This was definately not mekong express, but a company called phuong heng.
Overall, what could have been a nice stay at a clean hostel was ruïned.