Located close to Independence Square, Hotel Reina Isabel offers a warm welcome with a daily manager's reception and helpful staff. Unwind on the scenic terrace or stay active at the gym while enjoying free in-room WiFi, bicycle rentals, and newspapers.
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
What's nearby
Foch Square - 5 min walk - 0.5 km
La Mariscal Craft Market - 7 min walk - 0.6 km
House of Ecuadorian Culture - 10 min walk - 0.9 km
General Rumiñahui Coliseum - 19 min walk - 1.6 km
Parque La Carolina - 5 min drive - 1.9 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 45 min drive
Chimbacalle Station - 8 min drive
Universidad Central Station - 11 min walk
Tambillo Station - 26 min drive
El Ejido Station - 13 min walk
Pradera Station - 14 min walk
Carolina Station - 22 min walk
Airport shuttle
Restaurants
La Galeria Cafe - 4 min walk
Ch Farina - 3 min walk
El Jardin - 1 min walk
Las Autenticas de la Carrión - 3 min walk
El Mariachi - 3 min walk
About this property
Hotel Reina Isabel
At Hotel Reina Isabel, you'll be just a 5-minute drive from Foch Square and Independence Square. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include free bike rentals and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: El Ejido Station is 13 minutes and Pradera Station is 14 minutes.
At a glance
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Hotel size
100 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (fees apply)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite garage
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Mini golf
Children's menu
What to do
Mini golf
Working away
Business center
2 meeting rooms
Conference center (377 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Romance packages
Facilities
2 buildings/towers
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
Fitness center
Banquet hall
Reception hall
Beaux Arts architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Bathrobes
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Freshen up
Shared bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 18.75 for adults and USD 18.75 for children
Children & extra beds
Rollaway beds are available for USD 30 per night
Pets
Pets are allowed for an extra charge of USD 6.25 per pet (may vary based on length of stay)
Parking
Covered self parking is available for an extra charge
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Also known as
Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito
Frequently asked questions
Does Hotel Reina Isabel offer free cancellation for a full refund?
Yes, Hotel Reina Isabel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Reina Isabel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 6.25 per pet, per night. Dog exercise areas are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Reina Isabel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Hotel Reina Isabel?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Reina Isabel and nearby?
Have fun during the warmer months with activities such as cycling. Hotel Reina Isabel also has a fitness center.
Are there restaurants at or near Hotel Reina Isabel?
Yes, there's an onsite restaurant that offers alfresco dining, international cuisine, and garden views.
What's the area around Hotel Reina Isabel like?
Hotel Reina Isabel is in La Mariscal, a short 4-minute walk from Foch Square and 7 minutes' walk from La Mariscal Craft Market.
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Reviews
Hotel Reina Isabel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with a wide variety of options and excellent service. (18 reviews)
The property's jacuzzi tub and bidet were highly praised for their quality and comfort. (6 reviews)
The hot tub was a highlight, described as the best part and very refreshing. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Restaurant
Shower
Bed
Cities
Gyms (public)
Taxi
Reviews
Verified
10/10 Exceptional
Feb 9, 2026
Clean room, centrally located and good breakfast.
Raul
Raul, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Great staff and room, stayed in the back tower, no noise.
Rocio
Rocio, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Excellent hospitality and great helpful staff. Premium decor and royal feel.
Ajay
Ajay, 7-night trip
Verified
10/10 Exceptional
Jan 17, 2026
This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.
Joshua
Joshua, 3-night trip
Verified
8/10 Very good
Jan 31, 2026
Everything specially The staff
marco
marco, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Nice room. Easy check in. Nice breakfast.
William
William, 1-night trip
Verified
8/10 Very good
Sep 23, 2025
Great hotel, but a little out of the way
Fully-equipped gym :)
Delicious dinners, but buffet breakfast lacked variety.
Barry
Barry, 4-night trip
Verified
8/10 Very good
Oct 4, 2024
Nice place, excellent breakfast
Gilbert
Gilbert, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2025
Moderately priced but clean, quiet, in a good location with wonderful selections for breakfast!
Kyeong-Sook
Kyeong-Sook, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2025
Fantastic hotel all around. The staff was great, the area was nice (shops, food, markets all close by), a great gym in the hotel and very clean!
Ian
Ian, 14-night trip
Verified
10/10 Exceptional
May 3, 2024
Excellent hotel, excellent staff.
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
Sep 13, 2025
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
Annefer
Annefer, 1-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Pretty nice hotel with good breakfast including.
Leonel
Leonel, 1-night trip
Verified
8/10 Very good
Apr 14, 2025
Staff helpful. Dining facilities on site and room spacious and comfortable.
Denise
Denise, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Very nice hotel and well situated for us first timers to Quito. The food in the hotel's restaurant was delicious. We enjoyed our visit.
Maralee
Maralee, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2024
The front desk staff was very friendly. The restaurant food was very good and there were many places to eat and drink around the hotel.
Mitchell W
Mitchell W, 4-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Pretty nice hotel, and great customer service.
Leonel
Leonel, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2025
The hotel's public areas and room were clean and tidy. The bed was comfortable. Staff are friendly and helpful. The breakfast was included and was rich in variety. The dinner dishes were very good too. The value for money of this hotel is excellent.
JIANYI
JIANYI, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2024
The hotel staff was all excellent and the coffee was amazing. Love the whirlpool tub.
Adam
Adam, 5-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Very clean and safe
miguel
miguel, 1-night trip
Verified
10/10 Exceptional
May 20, 2024
The decor, gym, high quality breakfast, polite staff
Larry
Larry, 7-night trip
Verified
10/10 Exceptional
Jul 13, 2025
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Edwin
Edwin, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2024
I liked the quiet and peaceful atmosphere of the place
Tyler
Tyler, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2024
Clean and very nice breakfast
kseniya
kseniya, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2023
I would recommand this hotel anytime. Good staff good safety good parking good room