English below↓
スタッフの方は親切な方が多く快適に過ごすことができました。
朝ごはんは会場の雰囲気がよくとても美味しかったです。メニューが毎日ほぼ同じだった点は残念でした。
ただ、
・息子分も含めて3名分で追加料金も払って予約しているのに、タオルは2セット分しかなく、お願いしても次の日にはまた2セット分しか置いておらず...毎日電話でお願いする必要があり面倒でした。他のホテルでは2日目以降は3セットの準備に変更になっている経験があったので残念でした
・ホテルの送迎サービスを予約したのですが、車内がタバコ臭くとても残念でした。タバコの臭いが気になる方は事前にお願いした方が良さそうです。
・プールの水は濁っていて清潔そうではなかったので子連れの方は要注意です!
English↓
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The staff were generally kind, and we had a pleasant stay. The breakfast was delicious, but it was a bit disappointing that the menu was almost the same every day.
However, there were a few issues:
- Even though we paid extra for a reservation for three people, including our son, only two sets of towels were provided. Even when we requested more, only two sets were left again the next day, and we had to call every day to request an extra set, which was inconvenient. At other hotels, the number of towels was adjusted to match the number of guests after the first day, so this was disappointing.
- We reserved the hotel’s shuttle service, but the car smelled of tobacco, which was very unpleasant. If you are sensitive to cigarette smells, it’s probably best to make a request in advance.
- The pool water was cloudy and didn’t seem very clean, so families with children should be cautious!
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