Surrounding area lets hotel down, strewn with litter, on an industrial site which is a shame as the hotel itself is quite quirky, friendly, handy for the airport. Bathroom would benefit from a hand soap dispenser, rather than sachets x2 - there is one but it's inside shower cubicle, which is inconvenient if that has just been used. Very noisy early hours, attracts some noisy customers and also those who order takeaways, lowering the tone/ambience. Restaurant next door is separately managed, food basic but cheap and well cooked, though courses served one on top of the other. Reception manager extremely helpful, allowed early check-in, recognised disability with appropriate room, free corkage, even brought 2 extra pillows. Courtyard area in interior very charming, well maintained, but some of decoration is a bit tacky, with murals and objets d'art based on medieval theme.