Four Points by Sheraton Medan

Medan hotel with spa and outdoor pool

Choose dates to view prices

Where to?

Dates

November 2025

24

December 2025

Located in the heart of a shopping district, Four Points by Sheraton Medan offers an upscale retreat. Treat yourself to rejuvenating spa treatments, bask in the sun at the outdoor pool, or indulge in meals at The Eatery. With free WiFi and self parking, you'll feel right at home.

Very good

Popular amenities

Bar
Pool
Spa
Gym
Non-smoking
24/7 front desk

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness center
Children's pool
24-hour room service
Coffee shop/cafe
Conference center
Business center
Meeting rooms

Feel at home (6)

Cribs/infant beds (surcharge)
Children's pool
Refrigerator
Television
Garden
Daily housekeeping

$49 total

includes taxes & fees

Dec 5 - Dec 6

Room options

Check availability for these dates

Tonight

Nov 24 - Nov 25

Tomorrow

Nov 25 - Nov 26

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

Excellent

Highlights

Soundproofed

Air conditioning

Refrigerator

LED TV

Separate bedroom

Rainfall showerhead

Bidet

Private bathroom

Sleeps 2
1 King Bed

Room, 2 Twin Beds, Smoking

Exceptional

Highlights

Soundproofed

Air conditioning

Refrigerator

LED TV

Separate bedroom

Rainfall showerhead

Hair dryer

Private bathroom

Sleeps 2
2 Twin Beds

Room, 1 King Bed, Smoking

Highlights

Soundproofed

Air conditioning

Refrigerator

LED TV

Separate bedroom

Rainfall showerhead

Bidet

Private bathroom

City view
Sleeps 2
1 King Bed

Room, 2 Twin Beds, Smoking

Highlights

Soundproofed

Air conditioning

Refrigerator

LED TV

Separate bedroom

Rainfall showerhead

Hair dryer

Private bathroom

1 bedroom
City view
Sleeps 2
2 Twin Beds

Junior Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Refrigerator

LED TV

Separate bedroom

Separate bathtub and shower

Private bathroom

Bidet

Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Refrigerator

LED TV

Separate bedroom

Separate bathtub and shower

Private bathroom

Bidet

City view
Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Airport transfer
Free parking

$92 total

includes taxes & fees

Nov 30 - Dec 1

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About the neighborhood

Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119

What's nearby

Plaza Medan Fair - 17 min walk - 1.5 km
Sun Plaza - 3 min drive - 3.5 km
Rahmat International Wildlife Museum & Gallery - 3 min drive - 3.5 km
Sri Mariamman Temple - 4 min drive - 3.8 km
Vihara Gunung Timur - 4 min drive - 4.2 km

Getting around

Medan (KNO-Kuala Namu Intl.) - 60 min drive
Medan Station - 14 min drive
Pulu Brayan Station - 23 min drive
Kuala Bingai Station - 29 min drive

Restaurants

‪Kerang Rebus Sumber Rejeki - ‬3 min walk
‪Ayam Penyet Bu Mai - ‬2 min walk
‪Selow Time Coffee - ‬5 min walk
‪Sea food dan Nasi Uduk Tjong 45 Java Jln Gatot Subroto/Simp Ayahanda - ‬3 min walk
‪The Eatery @ Four Points By Sheraton Hotel - ‬2 min walk

About this property

Four Points by Sheraton Medan

Enjoy your visit to Medan with a stay at Four Points by Sheraton Medan. Guests can visit the spa to indulge in Thai massages, aromatherapy, or reflexology, and The Eatery serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.

At a glance

Hotel size

- 220 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 17
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 17

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
24-hour room service

Traveling with children

Children's pool
Grocery/convenience store

Working away

Business center
Meeting rooms
Computer station
Conference center

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness center
An outdoor pool
Full-service spa
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall

Accessibility

Elevator
Elevator door width (inches): 91
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Visual doorbell notification
Lowered electrical outlets in bathroom
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
5 stairs to reach property

Room amenities

Be entertained

32-inch LED TV
Cable TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker

Sleep well

Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Free toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Refrigerator
Free bottled water

More

Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Eatery - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Onyx - Onsite lobby lounge. Happy hour is offered. Open daily.

Fee & policy details

Optional extras

Buffet breakfast is offered for an extra charge of approximately IDR 150000 per person

Children & extra beds

Cribs/infant beds are available for IDR 350000.0 per stay
Rollaway beds are available for IDR 350000.0 per stay

Policies

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Serela Hotel Medan

Hotel Serela

Serela

Serela Hotel

Four Points Sheraton Medan Hotel

Four Points Sheraton Medan

Four Points by Sheraton Medan Hotel

Four Points by Sheraton Medan Medan

Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

Does Four Points by Sheraton Medan offer free cancellation for a full refund?

Yes, Four Points by Sheraton Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.