I was very surprised when I first arrived at this hotel.
When we first arrived to check in, we were completely ignored by the front office staff, after a few minutes they finally greeted us and said they would be with us in a few minutes.
We finally checked in right about 6pm when they advised us that “happy hour” was 5:30-7:30.
Happy hour was a complete joke. At 6:10pm almost all of the food was gone, and when I asked the wait staff if they would bring out any more items the answer was no. It should be said that happy hour is until it is gone, not till 7:30.
Trying to get a drink from the bar meant dealing with a very unfriendly waitress. You can get a shot of alcohol with a soda. No other drinks.
The AC in the hallway does not work.
Then we went down to use the pool. There were no pool towels, and about 15 unsupervised young kids between the ages of probably 7-14. They were screaming running around and creating tik tok videos. I advised the front desk, but unfortunately she was one person and swamped with people checking in.
Maybe we came the wrong the weekend, but I would look at other hotels before returning here for a vacation.