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Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly hotel with outdoor pool, near Playa Santa Cruz

Choose dates to view prices

Hotel Santa Cruz Huatulco is the perfect haven near Chahue Beach and La Entrega Beach. Unwind with a refreshing cocktail at the poolside bar, indulge in international cuisine at Mar, or rejuvenate with spa services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Babysitting
  • Business center

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $111
$132 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Double Room, 2 Double Beds

7.4 out of 10
Good
(21 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Standard with internal view

In-room safe, desk, laptop workspace, free WiFi

Double Room Standard with internal view

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Sofa

In-room safe, desk, laptop workspace, free WiFi

Room Standard with Sofa

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Double Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

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2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
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  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 215 reviews
The price is $70
$83 total
includes taxes & fees
Jul 1 - Jul 2
HOTEL BIULÚ
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About the neighborhood

Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

What's nearby

  • Santa Cruz Bay - 5 min walk - 0.5 km
  • Playa Santa Cruz - 8 min walk - 0.7 km
  • Chahue Beach - 4 min drive - 1.9 km
  • Mercado Tres de Mayo - 5 min drive - 2.6 km
  • El Zócalo - 6 min drive - 3.0 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Restaurante Tangolunda - ‬3 min walk
  • ‪Ve el Mar - ‬8 min walk
  • ‪Niko's - ‬1 min walk
  • ‪mercado organico Santa Cruz - ‬5 min walk
  • ‪La Terraza - ‬3 min walk

About this property

Hotel Santa Cruz Huatulco

  • When you stay at Hotel Santa Cruz Huatulco, you'll be in a great location, within just a 10-minute walk of Santa Cruz Bay and Playa Santa Cruz. Guests can indulge in massages, and Mar serves international cuisine. An outdoor pool, a poolside bar, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 89 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite garage
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Pool table
  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Mar - This restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from June 14 2026 to July 14 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 200 per accommodation, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco offer free cancellation for a full refund?

Yes, Hotel Santa Cruz Huatulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Cruz Huatulco?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Santa Cruz Huatulco?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of MXN 200 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Santa Cruz Huatulco?

Yes, there's free self and valet parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Santa Cruz Huatulco?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Santa Cruz Huatulco and nearby?

Hotel Santa Cruz Huatulco has an outdoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Santa Cruz Huatulco?

Yes, Mar offers international cuisine.

What's the area around Hotel Santa Cruz Huatulco like?

Hotel Santa Cruz Huatulco is a short 6-minute walk from Santa Cruz Bay and 9 minutes' walk from Playa Santa Cruz.

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Reviews

Hotel Santa Cruz Huatulco Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Air conditioning
Bed
Restaurant
Ambience
Live music
Food

Reviews

Verified

6/10 Good

Room was tidy and staff good
David, 1-night trip
Verified

8/10 Very good

This was what we needed. A clean bed at night after a day of exploring all the great local beaches and restaurants. The staff was accommodating and the hotel cats made the place feel homey.
Donna Michelle, 9-night trip
Verified

10/10 Exceptional

Good location near the marina and the beach
Gilberto, 3-night trip
Verified

10/10 Exceptional

We enjoyed this small hotel. Great location and the pool is nice
Sherrie, 4-night trip
Verified

10/10 Exceptional

Perfect hotel for a clean room to stay and nice pool. Great location to explore!
Toni, 1-night trip
Verified

10/10 Exceptional

Close to the beach, pool was open late which is great, lots of drinking options
Karen, 1-night trip
Verified

6/10 Good

Room was clean, staff were good. King size rooms on main floor very!!! Noisy!!! Hot water in shower is dicey! Gotta run cold up to 10 minutes before hot kicks in.
Doug, 7-night trip
Verified

10/10 Exceptional

Very close to everything, clean hotel, great friendly service. this is the 3rd time we stay here in the last 2 years.
Victor, 3-night trip
Verified

6/10 Good

This is a very Mexican hotel. Pool area is very nice however, beds, towels and sheets could be much improved.
Deborah, 17-night trip
Verified

8/10 Very good

For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍
Victor, 2-night trip
Verified

8/10 Very good

Price was right, room was comfortable, nice pool and loungers. Need new towels. The music around the pool was a bit noisy. Pool rules were not followed and exceeded quiet time hours.
Manfred, 4-night trip
Verified

8/10 Very good

Got in late after delayed flight. Good bed, clean room but no towel in bathroom.
Barbara, 1-night trip
Verified

2/10 Poor

The staff were great! We have stayed at this hotel before and it was clean. This time we would not even use the towels as they were so dirty and threadbare. Our air conditioner quit three times however the staff were quick to fix. The last night there a drunk someone who broke down the door across from us as he was locked out and fighting with another person inside. Called the desk several times with no answer. The situation could have been far worse. Will not stay there again ever!!
Verified

2/10 Poor

This property has wonderful and helpful staff, that respond as best they can to your needs. The positives were kind staff and great location in Santa Cruz. Rooms are in need of upgrades and repair. I changed rooms due to dripping a/c. My biggest concern was the last 5 days I did not feel it was safe to use the pool due to its murky waters and floating/sinking unknown materials. I was told each day it would be cleaned, then told it was clean but they were missing a chemical. That was unacceptable to me. I would not return to this hotel, or recommend it.
Christine, 19-night trip
Verified

2/10 Poor

Bad report

The hotel features a nice pool & attached restaurant The wifi is very sketchy & the room basic We were stranded from our reservation for 3 nights & they refused a refund but agreed to give us free nights the following week based on giving them a good review Hotel.com tried several attempts to get them to ok a refund & they refused Again today they refused the free night & refused a cancellation blaming hotel . Com They said it was because we hadn’t given a good review We will not recommend this hotel as they were upset we used a booking app I suggest they Join the 21st century
Diane, 4-night trip
Verified

8/10 Very good

Great spot for a quick overnight stay in between travel days.
Jessica, 1-night trip
Verified

10/10 Exceptional

good area to stay near the beach
VIctor, 5-night trip
Verified

8/10 Very good

A decent hotel at a fair price.
Gordon, 3-night trip
Verified

8/10 Very good

Nice stay.

Foods are good, hotel located central, near the Santa Cruz beach.
Etienne, 1-night trip
Verified

10/10 Exceptional

Will come back to the Hotel Villablanca again, it’s a wonderful experience
Douglas, 7-night trip
Verified

10/10 Exceptional

Liked everything and will go back
Carlos, 2-night trip
Verified

10/10 Exceptional

Staff very friendly. Room very clean and beds comfy
Jayne, 1-night trip
Verified

10/10 Exceptional

Yea
Eder, 1-night trip
Verified

10/10 Exceptional

Excelente
Gregorio, 2-night trip
Verified

10/10 Exceptional

Great location, a little crowded but great service
Luis, 1-night trip