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ibis Surabaya City Center

3.5 star property
Hotel with spa, near Tunjungan Plaza

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Surabaya City Center

Lobby sitting area
Front of property
In-room safe, desk, laptop workspace, blackout drapes
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is $23
$28 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds

City view

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel
Free breakfast
Airport transfer
Free parking
Free WiFi
8.6 out of 10, Excellent, (134)
The price is $36
$43 total
includes taxes & fees
Nov 24 - Nov 25
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel
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About the neighborhood

Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Submarine Monument - 18 min walk - 1.5 km
  • Grand City Surabaya - 2 min drive - 2.3 km
  • Surabaya Zoo - 5 min drive - 4.5 km

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Pasar Turi Station - 9 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 27 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪My Story - ‬3 min walk
  • ‪Soto Ayam Cak Soleh - ‬2 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Ria "Food Center Surabaya - ‬1 min walk

About this property

ibis Surabaya City Center

Ibis Surabaya City Center puts you within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can indulge in spa services at the spa, and international cuisine is served at Taste Restaurant, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a garden.

Languages

English, Indonesian

At a glance

Hotel size

  • 224 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1937 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s).

Dining

Taste Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Does ibis Surabaya City Center offer free cancellation for a full refund?
Yes, ibis Surabaya City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Surabaya City Center?
Sorry, pets aren't allowed.
Is parking offered on site at ibis Surabaya City Center?
Yes, there's free self parking.
Is airport shuttle service offered by ibis Surabaya City Center?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at ibis Surabaya City Center?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at ibis Surabaya City Center and nearby?
Ibis Surabaya City Center has a spa and a garden.
Are there restaurants at or near ibis Surabaya City Center?
Yes, Taste Restaurant offers alfresco dining and international cuisine.
What's the area around ibis Surabaya City Center like?
Ibis Surabaya City Center is in Embong Kaliasin, a short 8-minute walk from Tunjungan Plaza and 15 minutes' walk from Surabaya Plaza Shopping Mall.

ibis Surabaya City Center Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

AMINUDDIN, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Samuel, 2-night trip
Verified Expedia guest review

6/10 Good

desi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property area is good. Walk 5 mins to one of the shopping mall.
PATRICK, 2-night trip
Verified Expedia guest review

6/10 Good

The hotel is well maintained, friendly staffs but most can't speak foreign language like English or Mandarin.
Chuan Guan, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay.
Katie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SURABAYA FEBRUARY 2024
Nice hotel in a good location in the centre of Surabaya. Good price and breakfast was included. Staff were all very helpful and very friendly.
Simon, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Towels a bit old
lydia mason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and affordability
Ngai Weng, 4-night family trip
Verified Expedia guest review

6/10 Good

Ahmad, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Ryan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nyoman, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place that was very central & close to Tunjungan Plaza
Angela, 4-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

JAMES, 3-night trip
Verified Expedia guest review

8/10 Very Good

WANG MENG, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location!
Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre.
1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Service staff were friendly, effective, and efficient.
2-night trip with friends
Verified Expedia guest review

8/10 Very Good

1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice and very clean hotel. Good breakfast, their breakfast start from 3am to 10am.
1-night trip
Verified Expedia guest review

8/10 Very Good

Ok Ok. .. not bad
Overall Good. Receptionist friendly
1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

City, private and quiet
I enjoyed my stay, and liked the location.
Peter, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

A good city centre hotel
A nicely kept and well placed hotel but on a busy road. Dependent on room you do pick up on overnight noise.
Verified Hoteles.com guest review

8/10 Very Good

Kebetulan ada acara di gramedia Expo, dan Hotel ini persis di depannya. Kamar standar, dengan kamar mandi berukuran agak kecil. Rasa makanan breakfast lumayan, tapi pilihan menu agak terbatas.
1-night business trip
Verified Hoteles.com guest review