Skip to main content

Nara Royal Hotel

4.0 star property
Hotel with spa, near Nara Park

Choose dates to view prices

Nestled near Nara Park, Nara Royal Hotel offers a serene retreat with an indoor mineral hot spring and 2 additional hot springs for ultimate relaxation. With shopping on site, a coffee shop/cafe, and 4 restaurants serving various cuisines including Chinese food, you'll find plenty of ways to unwind. The hotel's conference space and spa tub are also available for your convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Vending machine
  • Conference space
  • Wedding services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Flat-panel TV
The current price is $41
$47 total
Jun 22 - Jun 23

Why we love this property

Work and play in style
Located in the city center, this hotel offers conference space and in-room desks for business needs. Spa services and hot springs await after work.
Culinary paradise
This hotel boasts 4 restaurants, including one with Chinese cuisine and garden views. A cafe adds variety, while buffet breakfast starts the day deliciously.
Spa haven
This hotel features a full-service spa offering daily treatments and massages. Indoor/outdoor hot springs, sauna, and hot tub create a blissful retreat.

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Standard Double Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Non Smoking Rooms

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin B Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin B Non Smoking Rooms

  • Sleeps 3
  • Free WiFi

View all photos for Family Room Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Family Room Non Smoking Rooms

  • Sleeps 5
  • Free WiFi

View all photos for Comfort Double Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Non Smoking Rooms

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking ( 17-19 square meters )

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking ( 17-19 square meters )

9.2 out of 10
Wonderful
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (25 square meters)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Fourth Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Fourth Non Smoking Rooms

  • Sleeps 6
  • Free WiFi

View all photos for Deluxe Triple Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Non Smoking Rooms

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (Type A)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type A)

8.0 out of 10
Very good
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (Type B)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type B)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Superior Forth Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Forth Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Forth Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Forth Room, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin A Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin A Non Smoking Rooms

  • Sleeps 3
  • Free WiFi

View all photos for Superior Twin Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Non Smoking Rooms

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (No cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Renewal Comfort Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Comfort Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (Type A)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type A)(No cleaning Service)

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (Type B)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type B)(No cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (No cleaning Service)

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Renewal Superior Twin Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Superior Twin Room, Non Smoking (No cleaning Service)

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Non Smoking (No cleaning Service)

  • 43 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Renewal Superior Forth Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Superior Forth Room, Non Smoking (No cleaning Service)

  • 38 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

  • 58 sq m
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Twin Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin Non Smoking Rooms

  • Sleeps 2
  • Free WiFi

View all photos for Twin Smoking Allowed Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin Smoking Allowed Rooms

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Smoking Allowed Rooms

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Smoking Allowed Rooms

  • Sleeps 2
  • Free WiFi

Superior Forth Room, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Twin A Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin A Non Smoking Rooms

  • Sleeps 2
  • Free WiFi

Superior Double Non Smoking Rooms

  • Sleeps 2
  • Free WiFi

View all photos for Run Of House

In-room safe, desk, iron/ironing board, free WiFi

Run Of House

  • Sleeps 6
  • Free WiFi

View all photos for Twin B Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin B Non Smoking Rooms

  • Sleeps 3
  • Free WiFi

Similar properties

Restaurant
Centurion Hotel Classic Nara
Nara
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
8.8 out of 10, Excellent, 1,001 reviews
The price is $46
$50 total
May 31 - Jun 1
Centurion Hotel Classic Nara
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
254-1 Hokkejicho, Nara, Nara-ken, 630-8001

What's nearby

  • Kairyuoji Temple - 7 min walk - 0.7 km
  • Hokke-ji Temple - 9 min walk - 0.8 km
  • JASDF Nara Air Base - 13 min walk - 1.2 km
  • Nara Park - 3 min drive - 2.6 km
  • Nara Woman's University - 5 min drive - 3.2 km

Getting around

  • Itami Airport (ITM) - 72 min drive
  • Kansai Intl. Airport (KIX) - 80 min drive
  • Kobe Airport (UKB) - 100 min drive
  • Shin-Omiya Station - 9 min walk
  • Nara Station - 23 min walk
  • Kintetsu-Nara Station - 29 min walk

Restaurants

  • ‪マクドナルド 奈良北店 - ‬5 min walk
  • ‪バーガーキング ミ・ナーラ店 - ‬9 min walk
  • ‪ラーメン家 みつ葉 ミ・ナーラ出張所 - ‬9 min walk
  • ‪Silk Road Dining - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk

About this property

Nara Royal Hotel

Nara Royal Hotel puts you just a 5-minute drive from Nara Park and Toshodai-ji Temple. You can visit the spa to be pampered with massages or body treatments, and レストラン 万葉, one of 4 restaurants, serves breakfast. Also, Kofuku-ji Temple and Todaiji Temple are just a 5-minute drive away. Fellow travelers say good things about the helpful staff.

At a glance

DONE

Hotel size

    • 131 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Breakfast is not included in the breakfast rate plans for children ages 4-11, and can be requested onsite for a surcharge. Children ages 4-11 can receive breakfast for the listed child breakfast fee.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 500 per stay; includes in/out privileges)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 4 restaurants
  • Coffee shop

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs
  • Shopping

Working away

  • Conference space

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Television in common areas
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Hydromassage showerhead
  • Electronic bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to 11:00 PM. There are 2 indoor/outdoor hot springs open between 1:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.

Dining

レストラン 万葉 - This buffet restaurant serves breakfast only.
中国料理 沙山華 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
日本料理 竹の家 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
レストラン・ラウンジ 扇滝 - Overlooking the garden, this lobby lounge serves brunch, lunch, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2500 for adults and JPY 1100 for children

Parking

  • Self parking costs JPY 500 per stay with in/out privileges

Pool, spa, & gym (if applicable)

  • Hot springs access available from 1:00 PM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Guests with tattoos are not able to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children 6 years old or younger, or shorter than 51 inches (130 centimeters) may use public baths with an accompanying adult of the opposite sex.

Also known as

Nara Royal

Nara Royal Hotel

Royal Hotel Nara

Nara Royal Hotel Nara

Nara Royal Hotel Hotel

Nara Royal Hotel Hotel Nara

Frequently asked questions

Does Nara Royal Hotel offer free cancellation for a full refund?

Yes, Nara Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Nara Royal Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Nara Royal Hotel?

Yes. Self parking costs JPY 500 per stay. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Nara Royal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.

What is there to do at Nara Royal Hotel and nearby?

Onsite recreation at Nara Royal Hotel includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Are there restaurants at or near Nara Royal Hotel?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine and garden views.

What's the area around Nara Royal Hotel like?

Nara Royal Hotel is in the heart of Nara, a short 9-minute walk from Shin-Omiya Station and 19 minutes' walk from Heijo Palace.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Nara Royal Hotel Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious with a wide variety of options, including local specialties. (49 reviews)
  • The natural hot spring and spa facilities were clean, relaxing, and spacious. (12 reviews)
  • The pool was enjoyed by both children and adults, providing a fun and relaxing experience. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Hot springs
Family friendly

Reviews

Verified

10/10 Exceptional

Good location, nice hotel. Within walking distance from some shops and restaurants.
Brandy, 1-night trip
Verified

10/10 Exceptional

The place is nice and comfortable to stay
Sherman, 1-night trip
Verified

10/10 Exceptional

Amazing stay, we loved what the Royal Nara hotel had provided and it was super gorgeous on the inside and quiet nights
Nicholas, 1-night trip
Verified

10/10 Exceptional

Nice place quite friendly staff
Shr, 1-night trip
Verified

10/10 Exceptional

Great service, clean, and the restaurant is amazing!
Zalma, 3-night trip
Verified

10/10 Exceptional

There should never be any complain against them the staff were amazing and whenever i went out or came back i always get greeted and feeled amazing even though there was a bit of language barrier however they were amazing even with our language barrier would definitely come here next time i come back to nara
Alan, 4-night trip
Verified

10/10 Exceptional

Excellent services. Staff are very helpful & friendly.
CHUI YUK, 1-night trip
Verified

8/10 Very good

Friendly staff, good location and parking, rooms are a little tired and could use refreshing.
Rechelle, 1-night trip
Verified

10/10 Exceptional

Very good and nice staffs
Hana, 3-night trip
Verified

10/10 Exceptional

The stay was great and quiet. Staff is very kind. Wish that there will be a shuttle to the nearest rail station.
Paolo, 2-night trip
Verified

10/10 Exceptional

I was impressed with their politeness and the hotel was fairly clean. Nara is a good place to stay, relatively close to Osaka and Kyoto, but far less crowded. Local nara sights good. You are a short walk from important stations.
Karl, 7-night trip
Verified

8/10 Very good

Nice stay, with onsen amenities. Everyday cleaning of room . The only thing is the location is far from the city.
Liezl, 3-night trip
Verified

8/10 Very good

The buffet was satisfactory. Spa in the ground floor seems to be old and may as well be reformed. People were friendly and helpful.
Takehiro, 1-night trip
Verified

8/10 Very good

Nice and clean hotel , however for my kids it is far from the train station. But we still enjoy the place. Far from the places where we are going.
Liezl, 4-night trip
Verified

10/10 Exceptional

Staff very helpful, breakfast offers lots of variety at reasonable price. Beautiful room, large and spacious for the 3 sharing the room. Separate toilet/bathroom a bonus. Housekeeping a bit hit and miss with lots of cleaning/fresh linen in hallways. Thoroughly enjoyed our stay.
Kerry, 2-night trip
Verified

8/10 Very good

Quality value

Excellent staff Restaurants were not open , perhaps the season Excellent onsen
Armando, 6-night trip
Verified

6/10 Good

The hotel has a beautiful waterfall inside and has some unique aspects for a hotel. The hotel is dated but meets the need for a stay. It is out of the way and not as easy to get to using public transportation as we had thought. The staff was kind and helpful.
Jaclyn, 1-night trip
Verified

4/10 Fair

Very dirty room. We were upgraded when complaining, therfore 4 stars on service. The new room was however also a bit dirty. Room cleaning wasn’t inlcluded in the price per night. Apart from that the hotel is located in the outskirts, very dated, very dirty. Do yourself a favor and do not live here.
Oscar, 2-night trip
Verified

10/10 Exceptional

Quiet, clean and comfortable rooms with efficient and unobtrusive elevators. Well above average attractive restaurant for all three major meals. Responsive concierge services 24/7. Only a couple of the overly numerous front desk staff speak reliable English. As in all Japanese hotels I have used, very poor TV offerings in English, almost pointless. I have stayed at this hotel for two to three week stays in three of the past eight years as I have family in Tokyo. Would have been more except for stringent Japanese COVID restrictions. Entirely honest in billing. Fair costs but well above average for travelers with budget worries who should probably stay elsewhere.
Peter, 3-night trip
Verified

8/10 Very good

This is a very nice hotel if you don't book through Expedia. The lovely features are a very nice front staff, a lovely spa on the B floor, a reasonable breakfast buffet and a short walk to a convenient Kintetsu station. I would say, though, that if you are booking through Expedia or hotels.com or any other such discount service, they will put you in a very inconvenient, unrenovated room and provide no services. My room was the furthest room on the top floor, very cold with heating that worked only intermittently, and no cleaning services. I was OK with all of this, but I think hotels should not participate in Expedia's surge pricing service if they don't give you the same service. Just my thoughts. However, the staff were great and it is a nice place. Fun to go to the bath every night and hang out.
Jane, 5-night trip
Verified

10/10 Exceptional

nice hotel with great stuff.
x, 1-night trip
Verified

6/10 Good

Did not eat there.
Isabel, 2-night trip
Verified

10/10 Exceptional

Amazing breakfast buffet and staff was very helpful.
karim, 2-night trip
Verified

10/10 Exceptional

It was a great place!
Stacie, 2-night trip
Verified

10/10 Exceptional

Good hotel
Abeysinghe, 1-night trip