We paid for a two bed, non-smoking room, but were put into a one bedroom, smoking room (or one that has previously been a smoking room). After a few hours, we were moved to a two bed, but the air was broken, the bathroom door had clearly been punched in at some point, one of the headboards was falling off, and there were cockroaches coming out from behind the headboard. Back we went to the one bed. The room we stayed in had no microwave, fridge, or shampoo and conditioner. Just two small hand soaps. The front desk guy felt bad, and he brought us two extra pillows and a blanket for our shared double bed, but the blanket had a giant burn hole in it. You can't make this stuff up.