The people working in the property are lovely. The check was interesting, the focus was on rules and fines, not the most welcoming. The room needed some maintenance, the fan did not work, but the hotel team supplied a free standing fan. The shower was not great and not warm, the hotel tried to fixed, but it was still very disappointing. Other general issues, like the sink was blocked and the TV only has 4 Thai channels. On the positive the pool is lovely.