Oaks Mackay Rivermarque Hotel offers a haven of relaxation with its spa tub, outdoor pool, and gym. Savor breakfast or dinner at Marque Bar & Grill and stay connected with in-room WiFi. The helpful tour/ticket assistance has left a lasting impression on previous guests.
Mackay Enertainment and Convention Centre - 8 min walk - 0.7 km
Getting around
Mackay, QLD (MKY) - 11 min drive
Mackay Station - 6 min drive
Mapalo Station - 16 min drive
Aminungo Station - 19 min drive
Restaurants
Hungry Jack's - 6 min walk
KFC - 7 min walk
Red Rooster - 8 min walk
Mojos - 7 min walk
The Coffee Club Café - Caneland Central - 6 min walk
About this property
Oaks Mackay Rivermarque Hotel
Oaks Mackay Rivermarque Hotel is a great choice for a stay in Mackay. Guests can take a dip in the outdoor pool or grab a bite to eat at Marque Bar & Grill, which serves breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a hot tub.
At a glance
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Hotel size
72 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:30 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured onsite self parking (AUD 5.00 per day)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Fitness center
An outdoor pool
Hot tub
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Special features
Dining
Marque Bar & Grill - This café serves breakfast and dinner.
Fees & policies
Refundable deposits
Deposit: AUD 1 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 20 per night
Rollaway beds are available for AUD 65 per night
Parking
Secured self parking costs AUD 5.00 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Also known as
Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay
Frequently asked questions
Does Oaks Mackay Rivermarque Hotel offer free cancellation for a full refund?
Yes, Oaks Mackay Rivermarque Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Mackay Rivermarque Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Mackay Rivermarque Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Oaks Mackay Rivermarque Hotel?
Yes. Self parking costs AUD 5.00 per day.
What are the check-in and check-out times at Oaks Mackay Rivermarque Hotel?
Check-in start time: 2 PM; Check-in end time: 10:30 PM. Check-out time is 10 AM. Express check-out is available.
What is there to do at Oaks Mackay Rivermarque Hotel and nearby?
Oaks Mackay Rivermarque Hotel has an outdoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near Oaks Mackay Rivermarque Hotel?
Yes, there's an onsite restaurant, Marque Bar & Grill.
What's the area around Oaks Mackay Rivermarque Hotel like?
Oaks Mackay Rivermarque Hotel is a short 3-minute walk from Bluewater Lagoon and 3 minutes' walk from Caneland Central.
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Reviews
Oaks Mackay Rivermarque Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
8.6
Staff & service
8.2
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Plaza
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Easy check in, helpful staff, clean room and central to amenities.
Margaret
Margaret, 2-night trip
Verified
8/10 Very good
Nov 15, 2025
Nice motel good breakfast
James
James, 2-night trip
Verified
8/10 Very good
Feb 8, 2026
Really great value for money with included breakfast. Very central. Staff were friendly
Liz
Liz, 2-night trip
Verified
8/10 Very good
Dec 11, 2025
Room was clean, staff friendly & helpful
Helen
Helen, 1-night trip
Verified
8/10 Very good
Jan 17, 2026
Spacious well fitted out two bed apartment. Excellent breakfast and friendly staff. Easy to walk a few blocks to restaurants and riverside walk.
Clean, secure - great stay for families. Thank you to the lovely lady at reception who was very helpful. The cafe downstairs - delish breakfast!
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
The breakfast being included was great. The cafe did a really nice breakfast.
Carole
Carole, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
Ronald
Ronald, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Tracey
Tracey, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Great staff especially Theo. Very helpful
Suzanne
Suzanne, 3-night trip
Verified
8/10 Very good
May 28, 2025
It is in a very convenient area. Easy to park at as well.
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2024
Great hotel, clean and safe
Andries
Andries, 4-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Jo
Jo, 1-night trip
Verified
8/10 Very good
Jan 11, 2025
The Oaks was conveniently located and comfortable.
Paula
Paula, 2-night trip
Verified
8/10 Very good
Jul 28, 2024
Breakfast included was amazing at cafe
Beverley
Beverley, 1-night trip
Verified
10/10 Exceptional
May 26, 2025
service was excellent
Redfield
Redfield, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2024
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
David
David, 1-night trip
Verified
8/10 Very good
Oct 27, 2024
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jul 22, 2024
Decent parking, ice and close to shopping and very accommodating to a late check in.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Aug 17, 2023
Clean and modern rooms with kitchenette, everything you need to prepare a simple meal and also a great restaurant downstairs with excellent food and live music.
Kisita
Kisita, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Clean and modern apartment. Nice view. 10 out of 10
Brady
Brady, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2025
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
Ben
Ben, 1-night trip
Verified
8/10 Very good
Nov 14, 2023
Proximity to Canelands, Great bathroom. Spotlessly clean