First Group The Palace All-Suite

Categoría de la propiedad: 4
Hotel en la playa con spa, cerca de uShaka Marine World

Elige las fechas para ver precios

Si te hospedas en First Group The Palace All-Suite, estarás a tan solo 5 minutos en auto de Playa de Durban y de uShaka Marine World. Puedes refrescarte en la piscina al aire libre y después visitar el spa para disfrutar de un masaje de tejido profundo, aromaterapia o manicura y pedicura. Este hotel de estilo Art decó también tiene un bar, una bañera de hidromasaje y un sauna.

Opiniones

8,2 de 10
Muy buena

Servicios principales

  • Piscina
  • Spa
  • Traslado del/al aeropuerto
  • Estacionamiento disponible
  • Aire acondicionado
  • Bar
El precio actual es de AR$ 115.468
AR$ 132.788 en total
impuestos y cargos incluidos
16 nov. - 17 nov.

Lo mejor de esta propiedad

Negocios y placer
Este hotel combina una ubicación céntrica en la ciudad con vistas al paseo marítimo. Trabaja con eficacia en las salas de reuniones, y luego deléitate con tratamientos de spa y relajación en la sauna.
Santuario balneario
El spa de servicio completo ofrece diariamente aromaterapia, exfoliantes corporales y tratamientos para parejas. Una sauna, una bañera de hidromasaje y una sala de vapor completan la zona de relajación de este hotel.

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 5 de 5 habitaciones

Departamento, 1 habitación, vista al mar

7,0 de 10
Buena
(2 opiniones)
  • Vista al mar
  • 42 m²
  • 1 habitación
  • 2 personas
  • 1 cama Queen size

Habitación doble, 1 cama doble, vista al mar

  • Vista al mar
  • 20 m²
  • 1 habitación
  • 2 personas
  • 1 cama doble

Penthouse, 3 habitaciones, balcón, vista al mar

  • Vista al mar
  • 85 m²
  • 3 habitaciones
  • 6 personas
  • 1 cama King size, 1 cama Queen size y 2 camas individuales

Departamento, 2 habitaciones, vista al mar

  • Vista al mar
  • 72 m²
  • 2 habitaciones
  • 4 personas
  • 1 cama King size y 2 camas individuales

Departamento estándar, 2 habitaciones, acceso para personas con movilidad reducida, vista al mar

  • Vista al mar
  • 2 habitaciones
  • 4 personas
  • 1 cama King size y 2 camas individuales

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Información de la zona

Mapa
211 Marine Parade, Durban, KwaZulu-Natal, 4001

Puntos de interés

  • Milla de Oro - 2 min a pie - 0.2 km
  • Funworld de Durban - 2 min a pie - 0.2 km
  • Playa de Addington - 3 min a pie - 0.3 km
  • Blue Lagoon - 13 min a pie - 1.1 km
  • Playa de Durban - 4 min en auto - 1.8 km

Opciones de transporte

  • Aeropuerto de Durban (DUR) a 31 minutos en auto
  • Traslado desde/hacia el aeropuerto
  • Traslados por la zona (con cargo)
  • Traslado desde/hacia el centro comercial (con cargo)
  • Traslado desde/hacia el casino (con cargo)

Restaurantes

  • ‪Joe Cool's - ‬3 min a pie
  • ‪Baobab cafe - ‬13 min a pie
  • ‪Café Jiran - ‬14 min a pie
  • ‪Durban Beach Cafe - ‬10 min a pie
  • ‪Debonairs Pizza - ‬5 min a pie

Acerca de esta propiedad

First Group The Palace All-Suite

  • Si te hospedas en First Group The Palace All-Suite, estarás a tan solo 5 minutos en auto de Playa de Durban y de uShaka Marine World. Puedes refrescarte en la piscina al aire libre y después visitar el spa para disfrutar de un masaje de tejido profundo, aromaterapia o manicura y pedicura. Este hotel de estilo Art decó también tiene un bar, una bañera de hidromasaje y un sauna.

Datos generales

CHECK-IN
3:00 p. m.
CHECK-OUT
10:00 a. m.

Tamaño del hotel

    • 76 habitaciones
    • Cuenta con 17 pisos

Check-in/check-out

    • Horario de check-in: 15:00-22:00
    • Check-in después de hora sujeto a disponibilidad
    • Edad mínima para hacer el check-in: 16
    • Check-out: 10:00

Instrucciones especiales para el check-in

    • Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Los huéspedes deberán proporcionar a la propiedad los datos de su llegada antes de emprender el viaje utilizando la información de contacto que figura en la confirmación de la reservación.
    • El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Requisitos para hacer el check-in

    • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida
    • La edad mínima para hacer el check-in es de 16 años

Niños

    • La propiedad ofrece hospedaje gratuito a los niños (de hasta 2 años), siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
    • Cunas no disponibles
    • Servicio de cuidado de niños*

Mascotas

    • No se aceptan mascotas
    • Se aceptan animales de servicio

Estacionamiento

    • Estacionamiento sin valet parking en la propiedad (ZAR 55 por noche)
    • Estacionamiento gratuito fuera de la propiedad en un radio de 4 km

Traslados

    • Servicio de traslado desde/hacia el aeropuerto de 06:00 a 18:00*

Fuera de la propiedad

    • Servicio de traslado por el área*
    • Servicio de traslado desde/hacia el centro comercial*
    • Servicio de traslado desde/hacia el casino*

Más información

    • Áreas designadas para fumadores (se aplican multas)

Opiniones

Opiniones de First Group The Palace All-Suite

8,2

Muy bueno

8,4

Limpieza

8,8

Ubicación

8,4

Personal y atención

7,8

Estado de la propiedad e instalaciones

Opiniones

Opinión verificada

8/10 Muy buena

good location by the golden mile beach

good location just by the beach and room has great view of beach to watch sunrise
Opinión verificada

10/10 Excepcional

Amazing place

It was a great experience at The Palace Hotel. Staf is great , special mention to Xolile and Shouga . Thank you for having us and see you soon
Morning view from the penthouse
View from the Penthouse
Opinión verificada

10/10 Excepcional

Amazing place

It was a great experience at The Palace Hotel. Staff is great , special mention to Xolile and Shouga . Thank you for having us and see you soon
Morning view from the penthouse
Opinión verificada

10/10 Excepcional

This property was really nice! The staff was super friendly and helpful and it has great onsite amenities such as a day spa, pool, and pretty decent dining. The area around is a little sketchy but Durban is on the more developing side of living.
Opinión verificada

10/10 Excepcional

Great place by the beach.

The hotel is right on the beach with excellent access to it and a great view. The beach is very busy and can be noisy, so maybe not the best place if you’re after a quiet get away. But, if you want a hopping place, it’s that. VERY helpful people who went out of their way to make sure our stay went well.
Opinión verificada

8/10 Muy buena

The cover thing about the hotel was the location. Great view of the beach and ocean and easy to walk e everywhere. Room was close to the pool and parking was free and easy. The shower leaked through the bottom by the door. People by pool woke us at 3:00 am one night not a 5 star hotel but I’d stay there again. Not expensive. Nice staff
Opinión verificada

10/10 Excepcional

No
Opinión verificada

6/10 Buena

Das Hotel ist recht in die Jahre gekommen. Die Fenster sind nicht dicht, man hört alles von draussen. Die Einrichtung und Möbel sind sehr alt. Das Sauberhalten durch dies sehr schwierig. Wir hatten eine Wäschereiauftrag erteilt, die Wäsche wurde dann wieder in unseren Beutel zurückgestopft, wir wurden auch unfreundlich darauf hingewiesen, dass wir diese schon längstens hätten holen müssen (sie haben uns versucht im Zimmer zu erreichen, jedoch niemand habe abgenommen, einen Zettel zu hinterlegen oder so ist ihnen aber nicht in den Sinn gekommen). Grundsätzlich ist der Service sehr langsam und unaufmerksam. Dinge auf der Karte waren nicht verfügbar z.B. Weinkarte.
Opinión verificada

8/10 Muy buena

Descanso cerca de la playa

Muy buena experiencia
Opinión verificada

10/10 Excepcional

We were in Durban for a junior tennis competition. So there were a few of us staying at the hotel. I had read the reviews about staff friendliness; but I suspected that they might be slightly untrue, given that the reviews were always so good. Oh my god - the staff are amazing. I have stayed in some of the best hotels in the world - and the friendliness and helpfulness of the staff is just as fantastic. Yes - sure - there are more presentable parts of the beach further north up the coast - that is probably true - however, this area is just fine. Much more exciting. Much more in touch with the locals. And the hotel could not get closer to the beach. In fact - I think it is the closest hotel to the beach, in the whole of Durban. And all the rooms have sea views. And because the hotel literally looks onto the promenade - if you love watching people, you will not get bored at looking out of your window for hours on end watching the activity below. On top of it all - great restaurant and room service in house. Plus some more places to eat just minutes away. And having a full kitchen in the room is also a massive bonus. We can't wait to go back in a few months time.
Opinión verificada

8/10 Muy buena

We hadden speciaal dit hotel geboekt een kamer met balkon . En bleek dat het hotel geen kamers meer heeft met balkon waren voor de residenten . Jammer , dat booking daar niet van op de hoogte was. Dat is toch een beetje van bedrieg de boel . Het is de derde keer dat we met hotels.com dit ervaren . In HUA HIN was er in ons hotel zelfs niet te logeren daar ze aan t renoveren waren 110€ foetsie . De eigenaar was zo vriendelijk om ons iets anders i d plaats te zoeken . Koste uiteindelijk 29€ en was 10 km uit het centrum .
Opinión verificada

10/10 Excepcional

The staff was very friendly and my apartment was very clean. The staff is very professional
Opinión verificada

10/10 Excepcional

Although the facilities and the room are great, it is the staff that made our stay. Nothing was ever too much and always eager to assist. Friendly and knowledgeable, have already recommended to my daughter who is visiting Durban in a month’s time.
Opinión verificada

8/10 Muy buena

Great place with great views

The hotel is nice and clean but the rooms are a little small. TV was intermittent.
Opinión verificada

2/10 Mala

The images online are deceiving. This property is deteriorating. Very very old and outdated. Not worth it considering that one can stay at a better hotel in a different area at about the same price!
Opinión verificada

4/10 Regular

Not worth the price

Hygiene standards were pathetic. The rooms had a damp smell.
Opinión verificada

10/10 Excepcional

Great
Opinión verificada

8/10 Muy buena

Not too thrilled

The room and staff itself were great however, as daily cleaning service was not provided due to covid, we had to request for cleaning service at the start of our stay. In total I must have asked about 7 times for room cleaning, and when I called reception to find out why my room was not made up, they informed me that my room was not on the list despite me asking for cleaning over 5 times. Apart from that, when I called reception, 3 different people gave me 3 different times for when room cleaning commences. Wi-Fi did not work in my room for the duration of my stay. As the booking website classified The Palace as self-catering, I brought along my own food, however my room did not have a microwave and I had to go down to the hotel kitchen each time to warm my food-before 7pm as the kitchen closed at that time. I was not happy
Opinión verificada

10/10 Excepcional

Not the best stay

There wasnt enough parking and the door to the apartment wasnt easy to lock.i also had issue with my breakfast as my booking was done with breakfast but i had to go to the reception twice for them to give me access to breakfast as it was not reflecting on the hotels system.
Opinión verificada

10/10 Excepcional

Unknown delight

This location is one of the unknown gems on the Durban coastline. Boasting a 4 star rating they live up to the hype. The staff are extremely friendly, the units are clean and have an amazing view. Their in house restaurant are efficient and an excuse to stay in. Definitely recommended
Opinión verificada

8/10 Muy buena

Good experience and will visit again

I think the bathroom could do with improvement by having a new toilet seat fitted and the towel rail could be better placed as it is in the way whilst showering. Maybe a smart TV with Netflix would be a nice improvement to the room as well. However all in all it was a good experience because the staff are so friendly and welcoming and I’ll definitely stay at the Palace again.
Opinión verificada

10/10 Excepcional

Amazing stay :)

it was a truly amazing stay, everyone was so kind from the beginning till the end of the stay. we ended up going fishing and the restaurant allowed us to keep our fish in the freezer till it was time for us to leave. when we asked for the room to be cleaned / towels to be changed everything was done on spot. the thing that made us the most comfortable is the fact that we felt safe during the whole stay , with this whole covid-19 story , there was senatiser available throughout the hotel. thank yous so much for making us feel at home. we miss it already.
Opinión verificada

6/10 Buena

The place was clean and decent, however we had to make numerous calls to reception to sort out a whole lot of issues which included cleaning of the rooms that was decided on check in, fixing of the air conditioner, toilet leaks, noisy neighbors etc. Overall it was a disappointing experience.
Opinión verificada

2/10 Mala

Renovations

Cleanliness, zero. No cleaning happened during my week stay due to Covid apparently. That place is more of a backpackers than anything. Renovations. Renovations Renovations
Opinión verificada

4/10 Regular

The staff were great and very helpful and the location was good however the hotel needs updating and has cleanliness issues. The windows in our room were filthy which kind of takes away from the ocean view. We saw cockroaches in the hotel but not in our room luckily. The shower was terrible, the shower head either sprayed too far and soaked the bathroom or if you tilted it it would fall on your head. The grip mat in the bath was also dirty and there was a clothes line type thing in the shower that was moody/mildewy. The bathroom sink was also clogged and drained very slowly.