2/10 Mediocre
30 de julio de 2025
A Hot Terrible Mess
The people that runs this place is very disrespectful to women and don’t know how to talk to people. I was yelled at more than one time because I couldn’t understand what they were saying. The place has roaches everywhere, the housekeepers never came to my rooms and ask did we need anything at all. When I first checked in they messed up and put the money for one room on the other room that was already paid for. So that meant they had to refund my money and it took 4 days until I got my money back on my card. I felt insulted because I didn’t have any more money to pay for the room. So instead of them taking accountability for what they did. They made me feel like it was my fault. You don’t know who the manager is because I think the people that runs it is family and all of them are living there in the hotel. Each person that be at the counter don’t know anything and you can’t get answers from them. I had to tell them I was going to call corporate on them. Everyday after check in they called me about the money for the room that they messed up when I first checked in. They didn’t even try to compensate me for there mess up at all. This by far was the worse place I have been to and the worst service I ever received from a motel or hotel.
Tiffany
Tiffany, viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com