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Merida Santiago Hotel Boutique

4.0 star property
Adults-only hotel with outdoor pool, near Casa Frederick Catherwood

Choose dates to view prices

Located in the heart of Merida, near Plaza Grande and Casa Frederick Catherwood, Merida Santiago Hotel Boutique offers a tranquil retreat with a poolside bar and free daily manager's reception. Savor local cuisine at Sharing Traditions or unwind with spa services like facials and massages. Guests can also enjoy shopping on site, high-speed WiFi, sun loungers by the swimming pool.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach towels
  • Pool bar
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Separate bedroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $157
$190 total
includes taxes & fees
May 26 - May 27

Why we love this property

Gourmet dining options
Savor a full breakfast, poolside meals at the restaurant, or visit the cafe. The hotel offers a bar, in-room champagne, and private dining for couples.
Spa serenity
Couples can indulge in facials or massages at this hotel's spa treatment rooms. A garden offers additional tranquility after rejuvenating therapies.
Lavish sleep retreat
Drift into dreams on pillowtop mattresses with curated bedding from the pillow menu. Champagne and massages enhance this hotel's in-room luxury.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Pool View

Superior Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub, Pool View

Superior Suite, 1 King Bed, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Terrace, Pool View

Superior Suite, 1 King Bed, Terrace, Pool View | Courtyard view

Superior Suite, 1 King Bed, Terrace, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub, Pool View

Suite, 2 Queen Beds, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Jetted Tub, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Calle 74A Num. 499 x 57 y 59A, Mérida, YUC, 97000

What's nearby

  • Santiago Park - 5 min walk - 0.5 km
  • Municipal Palace of Merida - 13 min walk - 1.1 km
  • Parque Zoológico del Centenario - 13 min walk - 1.1 km
  • Plaza Grande - 14 min walk - 1.2 km
  • Mérida Cathedral - 14 min walk - 1.2 km

Getting around

  • Mérida International Airport (MID) - 13 min drive
  • Teya-Merida Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Gran Santiago - ‬8 min walk
  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Galerón Club de Café - ‬6 min walk
  • ‪Placer & delirio - ‬3 min walk
  • ‪El Cardenal - ‬8 min walk

About this property

Merida Santiago Hotel Boutique

  • Located just 4.2 mi (6.8 km) from the airport, Merida Santiago Hotel Boutique offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other features of this Colonial hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 7 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 6
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 13 lbs per pet)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli
  • Water dispenser

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Fishing nearby

Working away

  • Meeting room
  • Conference space (807 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1920
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Designer stores on site
  • Spa services
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

Dining

Sharing Traditions - This restaurant is located by the pool. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 10 to 20 per person
  • Airport shuttle service is offered for an extra charge of MXN 44 per vehicle

Pets

  • Pet deposit: MXN 2500 per day
  • Pets are allowed for an extra charge of MXN 300 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 6 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Hotel Merida Santiago

Merida Santiago

Merida Santiago Boutique

Santiago Hotel Boutique

Santiago Boutique

Merida Santiago Merida

Merida Santiago Hotel Boutique Hotel

Merida Santiago Hotel Boutique Mérida

Merida Santiago Hotel Boutique Hotel Mérida

Frequently asked questions

Does Merida Santiago Hotel Boutique offer free cancellation for a full refund?

Yes, Merida Santiago Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Merida Santiago Hotel Boutique?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Merida Santiago Hotel Boutique?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 13 lbs per pet. There's a charge of MXN 300 per pet, per day, and there's also a deposit of MXN 2500 per day. Food and water bowls are available.

Is parking offered on site at Merida Santiago Hotel Boutique?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Merida Santiago Hotel Boutique?

Yes, an airport shuttle is available. The charge is MXN 44 per vehicle.

What are the check-in and check-out times at Merida Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Merida Santiago Hotel Boutique?

No, this hotel doesn't have a casino, but Casino La Cima (17-min walk) and Diamonds Casino (9-min drive) are both nearby.

What is there to do at Merida Santiago Hotel Boutique and nearby?

Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden. Merida Santiago Hotel Boutique also has access to a nearby outdoor pool.

Are there restaurants at or near Merida Santiago Hotel Boutique?

Yes, Sharing Traditions offers garden views and poolside dining.

Does Merida Santiago Hotel Boutique have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Merida Santiago Hotel Boutique like?

Merida Santiago Hotel Boutique is in Mérida Centro, a short 14-minute walk from Parque Santa Lucía and 15 minutes' walk from Plaza Grande.

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Reviews

Merida Santiago Hotel Boutique Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and a highlight of the stay. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Location
Breakfast

Reviews

Verified

10/10 Exceptional

Good location an easy flat walk to the main part of town. Breakfast was good and the lunch and dinner options were delicious. A few nice places to eat close by too. The staff were very helpful especially Daniel who has excellent English skills. The cooking class was also entertaining.
Jennifer, 5-night trip
Verified

10/10 Exceptional

Beautiful grounds, great food and friendly and efficient staff. Highly recommend.
Mary, 9-night trip
Verified

10/10 Exceptional

We enjoyed our stay at Merida Santiago Hotel Boutique. The staff are amazing, the room is immaculate, the restaurant serves delicious food, and the vibe is welcoming and laid back. We liked the location- away from the center but within walking distance to everything. Would definitely stay here again!
eumi, 2-night trip
Verified

10/10 Exceptional

The hotel was beautiful and clean. Everyone was very helpful and friendly!
Carrie, 3-night trip
Verified

10/10 Exceptional

The Boutique Hotel Santiago is amazing. Everyone is always so welcoming and helpful. The room was perfect! Very clean and well supplied with more than we could ask for. We will be back for another stay and for many future meals at their Johannes Restaurant.
Sheward, 1-night trip
Verified

10/10 Exceptional

Property was lovely but the staff was the best part, every one we met working behind the desk or in the restaurant was so nice and helpful!
Emma, 3-night trip
Verified

10/10 Exceptional

The staff was amazing and friendly! We felt at home and so pleased with everything! Definitely going back again some day!
Sue, 2-night trip
Verified

10/10 Exceptional

This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed.
Daniel, 4-night trip
Verified

10/10 Exceptional

Very nice people!
Adam, 2-night trip
Verified

10/10 Exceptional

This boutique hotel wasn’t our plan, but fortunately was just around the corner from the VRBO property we had booked and which turned out to not to be habitable because of some technical problems. The owners were very nice and very helpful to us during the four days we stayed there. The restaurant was excellent and the margarita they made was the best one I had in Mexico. From this location we were pleased to find eminently walkable streets and lots of dining and shopping options. It was quite close to the zoo as well (an amazing zoo, by the way).
Darrell, 2-night trip
Verified

10/10 Exceptional

The check-in was smooth. They reached out to us earlier asking when we would arrive. The room is very nice. We had tacos and empanadas by the pool at the on-site restaurant. Service and food are excellent.
Paul, 1-night trip
Verified

8/10 Very good

If like me you vacation at a hotel for a nice room to sleep in but not to spend your whole time there and thus requiring a lot of amenities and luxury, then this place is quite nice. The kitchen and hotel staff are excellent, friendly and anxious to please. Food fantastic for a small hotel. Peaceful locale and walk to points of interest. The only improvement would be hot water instead of luke warm (but the Merida heat makes it tolerable) and better toilet flushing (both of which are not uncommon). Great value for the money. I spent 5 nights. Give them a try!
William, 5-night trip
Verified

10/10 Exceptional

good Hotel
YUKI, 1-night trip
Verified

10/10 Exceptional

The staff (Michelle and Masimo) were exceptional in answering questions, booking tours, and arranging for a pleasant stay!
Stephen, 2-night trip
Verified

10/10 Exceptional

Amazing boutique hotel

Great service and the room was absolutely as advertised. Wish we had more time to spend there. Staff was great and suffered through our poor Spanish. 😳 Marisol was very helpful!!
Scott, 1-night trip
Verified

10/10 Exceptional

Very quiet location with a 10 minute walk to restaurants and bars. Alternatively UBER is always within 5 minutes. We parked our car directly outside in a reserved space. Market, supermarkets and ATM just around the corner. Really enjoyed our 4 nights there
Anthony, 4-night trip
Verified

10/10 Exceptional

This place made our stay in Merida the best ever! We had a room with a private patio that was superb. It was spacious, the cleanliness was unparalleled, the room had everything you could need-fresh towels and room service every day, tv, blanket, toiletries, coffee AND homemade complimentary cookies! The staff and owners are AMAZING! They will be sure you have the best experience. We had breakfast, dinner and drinks at the restaurant downstairs EVERY night and the food WILL NOT disappoint! OMG! Every meal was ⭐️⭐️⭐️⭐️⭐️! There is a pool, cooking classes, tequila tasting and a garden! It is truly an oasis in the city and I will definitely stay here again when I am in Merida. It would be a pleasure.
Tamara, 4-night trip
Verified

10/10 Exceptional

Super behageligt hotel

Fantastisk oase i byen med søde værter og personale. Kan varmt anbefales.
Dorte-Maria, 3-night trip
Verified

10/10 Exceptional

This property is a piece of paradise in the middle of Merida. The bed and pillows were comfortable. The towels were plush, plenty of fresh drinking water. Breakfast was EXCELLENT. The only negative comment I have is about the air conditioning in the room. When we checked in, the room was on fire. And the bathroom was like a sauna. It was 37 degrees Celsius outside and they had left the window open causing the room to heat up even more. We turned on the air conditioning but it took a long time to cool down the room. The bathroom does NOT have an air vent so it stays warm all day and all night. It has a ceiling fan but it is NOT enough. When we would leave during the day, the hotel would turn off our air. For the price we paid, I expected to have a cool room waiting for me, not a sauna. This was very frustrating.
Atzela, 3-night trip
Verified

10/10 Exceptional

The staff was amazing, so helpful, and readily available. The rooms were comfortable and spacious. The breakfast and regular menu were delicious. Very easy, relaxing place to stay.
Christina, 2-night trip
Verified

10/10 Exceptional

Bel établissement

Superbe hôtel avec de belles prestations, un personnel au top (mention speciale à Carlos et à la chef de cuisine). Malheureusement, chambre mal insonorisée et au rez de chaussé donc reveillés très tôt
PIERRE-ANNE, 2-night trip
Verified

10/10 Exceptional

I do appreciate all the care and attention I received along with my wife from the owner of the hotel and his staff during my stay. It’s a family atmosphere coupled with all modern amenities and very caring well trained staff. The location is very good where one can walk to Santiago park or the Plaza.
Amer, 3-night trip
Verified

10/10 Exceptional

Destaca la amabilidad de todo el personal y la comida buenísima, las instalaciones están bien acondicionadas para una estancia agradable. La ubicación es el único con que vi,
LUIS RAUL, 2-night trip
Verified

10/10 Exceptional

We really enjoyed our stay, everyone was very helpful and attentive. The owners take great pride on taking care of the property and the guests. The location was also great for exploring the historical district, drive to Mayan ruins, or visit cenotes. We really enjoyed our stay, and it was great supporting local business owners.
5-night trip
Verified

10/10 Exceptional

all of the little details are so well thought out and addressed at this wonderful boutique hotel. The staff are all amazingly helpful and courteous, and the food is absolutely wonderful. I can see why it is rated by guests in the top 3 in Merida.
2-night trip