My experience at the Barley Mow wasn’t a great one from the moment I arrived. Due to my work, I occasionally arrive at hotels just before the 3pm watershed for checking in. The reaction I get is quite mixed but usually they check if housekeeping have completed their work. At the Barley Mow, the reaction was an abrupt negative despite only being 15 minutes early.
When I arrived in my room, the tv didn’t work and there was no chair but both of these issues were rectified. However, the tv only worked through a ‘Firestick’ which was irritating especially as there were no instructions. When booking it described the room as “Deluxe” with an espresso coffee machine – this room was neither deluxe or had a coffee machine! The room was small and in need of a full redecoration. The standard of housekeeping was dreadful and, in certain areas, it look as though the room hadn’t been serviced. On the side of the bath was someone’s hair along with dirt in the bath. The corridor and stairs were filthy.
Dinner was disappointing as the food overly season. Breakfast was dreadful: overcooked hard dry bacon, overcooked crispy egg, watery mushroom and cheap only just cooked sausages. There was no option on bread for toasting as there were only 2 slices of brown bread that looked like the remnants from yesterday. Sticky, dirty bottle containing orange juice.
It’s such a shame that the Barley Mow was so poor as it’s location is wonderful but there’s no professionalism or any attention to detail.