2/10 Mediocre
8 jul. 2025
Wasnt the best stay.
My entire stay wasnt the best at all. Had A very nasty argument with the Jamaican accent black girl at the front desk she had a ATTITUDE MY ENTIRE STAY. She never welcomed us stood there on her phone and talked to us like we wasnt paying customers. We call the manager he really wasn't the best with help. He claimed he was calling her to fix her attitude and have a talk with her mind you we could hear his entire conversations he never really talked to her like he should have about her customer service he was basically telling she wasnt wrong and to fake it til she makes it. My room was really nasty my floors was not swept. My bathroom was not cleaned AT ALL toilet had a ring in it. Big towels had hair and finger prints on them like someone was eating when they touched them. Bugs was on the floor dead. Dust and dirt on the basic boards and all behind the toilet. There was drinks left in the refrigerator and stuff on the bed. The overall that really made my stay the worst was the front desk nasty attitude. And even when we were checking out she still had a nasty attitude.Ive stayed there many times and never had a stay like this. A lady name Ms. Louis who was always at the front desk was ALWAYS SO FRIENDLY AND NICE, and respectful. I hope she still works there other wise this will definitely be me and all my family last stay there. Mind you we was there for a family reunion.
chante
chante, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
