6/10 Bueno
28 jul. 2025
Was the savings worth it!
My review is more about the reservation with hotels.com and this Best Western. Hotel itself was ok for an overnight stay on way home from visiting family. Made reservation via phone (wanting to use soon to expire reward). No issues there. Arriving at the hotel we were told that a room on the first floor would be $25 more because we used a third-party vendor for the reservation.
They save the first-floor rooms for people making reservations through Best Western. (Biggest issue - access to rooms from outside and no elevator). And they were not very subtle about the third-party vendor reservation! I would probably never be in the area again, so I am not concerned about the hotel, but I am concerned about other hotels penalizing you for using hotels.com.
Marilyn
Marilyn, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com