Ruby True Hotel is the perfect retreat with a warm breakfast buffet, international cuisine at Ruby True Dining, and an outdoor pool surrounded by sun loungers. Unwind in the garden or grab a drink at the bar while staying connected with in-room WiFi.
Enjoy your visit to Nyaung-U with a stay at Ruby True Hotel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ruby True Dining, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
38 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Scooter/moped rentals
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
7 buildings/towers
Built in 2013
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
Traditional architecture
Room amenities
Be entertained
21-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Patio
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Ruby True Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 25.00 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Ruby True Hotel Bagan
Ruby True Hotel
Ruby True Bagan
Ruby True Hotel Nyaung-U
Ruby True Nyaung-U
Ruby True Hotel Hotel
Ruby True Hotel Nyaung-U
Ruby True Hotel Hotel Nyaung-U
Frequently asked questions
Does Ruby True Hotel offer free cancellation for a full refund?
Yes, Ruby True Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ruby True Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ruby True Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ruby True Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Ruby True Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ruby True Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Ruby True Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Ruby True Hotel?
Yes, Ruby True Dining offers international cuisine.
Does Ruby True Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Ruby True Hotel have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Ruby True Hotel like?
Ruby True Hotel is located a short 16-minute walk from Nanpaya.
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Reviews
Ruby True Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property has potential but is quite outdated and is extremely cold during the night.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 24, 2020
Gem of a Hotel
Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly.
Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good.
I would definitely stay at this hotel again if my travels bring me back to Bagan.
John
John, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2020
Nice pool
We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Anasuya
Anasuya, 2-night trip
Verified
8/10 Very good
Dec 31, 2019
Charming and affordable
Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Christel
Christel, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2019
Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 23, 2019
Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
평범한 리조트가 사장님의 서비스력으로 특급업그레이드 되는 신기한 경험을 느끼실수 있습니다. wawa 사장님 짱!
시내 외곽지라 조용하고 정원이 예쁜 고즈넉한 곳입니다.
hye sun
hye sun, 3-night trip
Verified
10/10 Exceptional
Oct 2, 2019
Perfect stay in Bagan
We had lovely 2 days in wonderful Bagan and in particular at Ruby True Hotel. The Hotel manger and the entire staff is really kind and fullfills all whishes.
A eScooter was provided to us directly after our arrival at 5h30 am (!) to see the sunrise and we received a room also well early and before official check-in.
Perfect!
Andreas
Andreas, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2019
Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
KevinTan
KevinTan, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2019
Wawa讓人賓至如歸
Wawa是親切且萬能的,住這裡是非常棒的選擇!
KANG YI
KANG YI, 2-night trip
Verified
8/10 Very good
Aug 17, 2018
酒店員工非常親切,幫助了很多
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jun 30, 2018
Nice hotel to stay.
Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
George
George, 3-night trip
Verified
8/10 Very good
Apr 2, 2018
Schöne saubere Bungalows in einem Garten
Wir waren die einzigen Gäste! Trotzdem war die freundliche und sehr aufmerksame Besitzerin sehr bemüht und hilfsbereit, um uns den Aufenthalt so angenehm wie möglich zu gestalten. Die Zimmer sind ordentlich und von einer akzeptablen Größe mit einer dazugehörigen Terrasse. Sehr ruhige Lage, da sich das Ruby True am Rande des Ortes befindet. Das Frühstück war sehr gut und das Personal sehr bemüht.
Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand.
Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property.
We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.
B Tuyet
B Tuyet, 3-night trip
Verified
10/10 Exceptional
Jan 12, 2018
Cosy hotel with hearty staff
The Ruby True is probably one of the most charming hotel in Bagan. Not at the center, but in a more quiet part of New Bagan. The bungalows are quite authentic and the staff is very hearty and considerate. We were indeed happy to have chosen this very personal hotel where you feel like becoming part of the family. Also their restaurant is phantastic.
Christian
Christian, 3-night trip
Verified
8/10 Very good
Jan 9, 2018
Fantastic base to explore the delights of Bagan
Ruby True is based within New Bagan and is a little far from some of the main sites in Old Bagan. However, as it is likely that you will be using an eBike or cycle this is not really an issue and the peace and quiet of the area is welcome. The hotel is an excellent spot to explore Bagan. the staff are supper friendly and can arrange bike, eBike, Tuk Tuk and various other services to help you see the pagodas and temples. Facilities are very good with nice clean rooms and good showers. Breakfast is excellent and Ms Wah Wah is probably one of the friendliest people you will meet. The hotel really places a heavy emphasis on customer service and support and I would recommend this as a good base to explore a fascinating area.
Matthew
Matthew, 3-night trip
Verified
8/10 Very good
Jan 9, 2018
Schöne Hotelanlage, nettes Personal jedoch etwas abgelegen.
We had a lovely stay at Ruby True, at a quiet edge of New Bagan, near many monuments. War War, the manager, took us by the arm upon arrival and throughout our stay, at any hour, made every request reality, whether we needed a superb guide, a tuktuk or taxi at any hour, a teapot, or an ebike. She is a fantastic manager. The cottages are old world charming, and everyone on staff is kind and helpful.