10/10
Front Desk are very helpful - I was a late check in, and arrangements were made in advance, and it was a very easy process. At the same time as I was checking in late, I saw Front Desk helping out another hotel customer who was a late check in due unexpected flight delay - they went out of their way to be helpful and supportive of the late arrival, and should be commended for that support
Stephen
Viaje de 1 noche entre amigos