Tucked away in West Mackay, Shamrock Gardens Motel is a haven with continental breakfast, an inviting bar and garden. Unwind by the outdoor pool or challenge friends to a game of billiards. With meeting rooms, wedding services and free WiFi, you'll feel at home.
Mackay Regional Botanic Gardens - 8 min walk - 0.7 km
Pioneer Valley - 17 min walk - 1.4 km
Mackay Enertainment and Convention Centre - 4 min drive - 2.6 km
Jubilee Park - 4 min drive - 2.6 km
Caneland Central - 4 min drive - 3.0 km
Getting around
Mackay, QLD (MKY) - 6 min drive
Nabilla Station - 18 min drive
Mapalo Station - 25 min drive
Mackay Station - 27 min walk
Restaurants
McDonald's - 4 min drive
Hungry Jack's - 3 min drive
McDonald's - 3 min drive
KFC - 15 min walk
Shamrock Hotel - 2 min walk
About this property
Shamrock Gardens Motel
Shamrock Gardens Motel is a great choice for a stay in Mackay. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
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Hotel size
28 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Pool table
Working away
Business center
Meeting rooms
Conference space
Services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
ATM/banking
Garden
Terrace
Television in common areas
An outdoor pool
Banquet hall
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Kitchen
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: AUD 250.00 per stay
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per night
Rollaway beds are available for AUD 20.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel
Shamrock Gardens West Mackay
Shamrock Gardens Motel Motel
Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel Motel West Mackay
Frequently asked questions
Does Shamrock Gardens Motel offer free cancellation for a full refund?
Yes, Shamrock Gardens Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shamrock Gardens Motel?
Yes, there's an outdoor pool.
Are pets allowed at Shamrock Gardens Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Shamrock Gardens Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Shamrock Gardens Motel?
Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Shamrock Gardens Motel and nearby?
Shamrock Gardens Motel has an outdoor pool and a garden.
Are there restaurants at or near Shamrock Gardens Motel?
Yes, there's an onsite restaurant.
Does Shamrock Gardens Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.
Does Shamrock Gardens Motel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Shamrock Gardens Motel like?
Shamrock Gardens Motel is a short 15-minute walk from Pioneer Valley and 8 minutes' walk from Mackay Regional Botanic Gardens.
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Reviews
Shamrock Gardens Motel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.4
Location
9.2
Staff & service
8.8
Property conditions & facilities
Popular mentions
Room
Dryer
Service staff
Washing machine
Spacious room
Location
Restaurant
Breakfast
Reviews
Verified
10/10 Exceptional
Dec 20, 2025
Clean, lovely, friendly staff, nice pool, great spot
Greg
Greg, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Great location and large rooms.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Only stayed a few times but each time is super comfy & great so close to dining/beverage/pokies. Staff were lovely, food at the restaurant was as always dee-lish!
Kylie
Kylie, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Was a joy to stay here clean tidy great meals staff friendly and helpful definitely will stay again
Tracey
Tracey, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Spacious room, friendly staff.
Nice pool area.
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
It was clean and staff were friendly
Lia
Lia, 2-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Pretty good breakfast in room, next to hotel with great pub food.
Stephen
Stephen, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2026
This is our property of choice when visiting MacKay, about 7 to 8 times a year. This is very convenient as the hotel restaurant is on premises.
The rooms are consistently very clean; housekeeping do a great job.
The rooms are starting to age a little and maybe time some refurbishment was considered. That said, a great property to stay.
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2023
Will definitely stay again was a great location, staff were very friendly, meals were good
Leesa
Leesa, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Everything is good. Eve at reception always very pleasant and room spotless
STEPHEN
STEPHEN, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2024
Great location, excellent room
Lynette
Lynette, 2-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Good meals next door at the Hotel. Love the supplied complimentary breakfast.
Richard
Richard, 2-night trip
Verified
8/10 Very good
Mar 25, 2024
Great location that suited our requirements.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
May 25, 2025
Cleanliness quiet and convenient
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jul 4, 2025
Location and facilities were excellent. Parking could be better managed for upstairs units.
Candi
Candi, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2024
Great location. Big comfy room
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2023
Having travelled the whole day it was good to relax in a clean and friendly environment
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
May 20, 2025
Lovely rooms and meals. Great value for money. Just need clearer directions at time of booking regarding separate side entrance to motel accommodation. Apart from that great stay and highly recommend.
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Jun 24, 2024
Nice property, good service (except that they forgot to make up my room one day), quiet, bistro in the hotel is good. Will definitely consider for another stay.
Stephen
Stephen, 4-night trip
Verified
10/10 Exceptional
Aug 6, 2024
Highly recommend when in MacKay
This motel is all about professional service with exceptionally clean units and helpful and engageing staff. Thanks to front office and housekeeping for enabling an excellent stay.
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2023
Loved that the rooms had a washing machine and dryer. They are very spacious and well equipped. A home away from home.
Catherine
Catherine, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Sports Championships stay
Short weekend stay for sports championships. Great hotel with restaurant attached. Friendly staff. Much bigger room than expected with all amenities. Highly recommended
Adrian
Adrian, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2023
I arrived very late and staff were great about communicating checkin procedures, which were smooth. The hotel looks ordinary from the outside but the rooms are clean, large and well appointed. In-room breakfast is generous. Nearby hotel with good dining options.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Gold level Service and Accommodation
We have stayed here many times and the service, unit cleanliness, front office staff each deserve 6 stars, however only 5 are available. Thank you again for making our stay an enjoyable one. We will be back when next visiting MacKay.
Tony
Tony, 2-night trip
Verified
10/10 Exceptional
Aug 16, 2024
Shamrock gardens
Check in was easy and supper friendly and welcoming. Only issue was the washing machine in the room wasn't working but the receptionist offered to do the washing for us.