Devils Tower National Monument - 31 min drive - 47.2 km
Terry Peak Ski Area - 70 min drive - 92.0 km
Spearfish Canyon Scenic Byway - 87 min drive - 71.6 km
Getting around
Gillette, WY (GCC-Campbell County) - 65 min drive
Restaurants
Longhorn Saloon & Grill - 3 min drive
Wild West Espresso & Video - 3 min drive
Higbee's Cafe - 3 min drive
Dime Horseshoe Bar - 3 min drive
Cowgirl Pizza and Laundromat - 16 min walk
About this property
Serena Inn & Suites - Sundance
Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–10 AM
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Pool loungers
Facilities
Television in common areas
An indoor pool
Spa tub
Accessibility
Braille/raised signage
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from October 22 2024 to March 31 2025 (dates subject to change):
Spa tub
Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
Spa tub
Swimming pool
The property will be renovating from October 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
Spa tub
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Indoor pool
Spa tub
The following facilities are closed on Sunday and Saturday:
Indoor pool
Spa tub
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance
Frequently asked questions
Is there a pool at Serena Inn & Suites - Sundance?
Yes, there's an indoor pool. The pool will be unavailable from October 22 2024 to March 31 2025 (dates subject to change).
Are pets allowed at Serena Inn & Suites - Sundance?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Serena Inn & Suites - Sundance?
Yes, there's free self parking.
What are the check-in and check-out times at Serena Inn & Suites - Sundance?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Serena Inn & Suites - Sundance and nearby?
Serena Inn & Suites - Sundance has an indoor pool and a spa tub.
Serena Inn & Suites - Sundance Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 19, 2024
Rikki
Rikki, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 8, 2024
Comfortable and Clean
Very comfortable and clean. No elevator and a very minimal breakfast.
Karl
Karl, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 29, 2024
Our room had a bunch of red and black beetle like bugs in it because the windows did not seal. My wife went to the front desk and they said oh well. My wife was bitten by a dog protecting our dog that had his harness and leash on and the other dog was not on a leash inside the building !!!!
Mike
Mike, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 28, 2024
Mike
Mike, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 24, 2024
Good for he money.
Average. Could be better have definitely had worse. Mattresses are getting old, shower was great. Breakfast was ok. Nothing hot but biscuits and gravy.
David
David, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 22, 2024
Arthur
Arthur, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 20, 2024
Karen
Karen, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 18, 2024
Jeremy
Jeremy, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 17, 2024
Alexis
Alexis, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 11, 2024
Comfortable beds and very quiet despite being relatively full hotel
STEPHANIE
STEPHANIE, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 8, 2024
Robert
Robert, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 8, 2024
I met Karen who checked me in late night. She’s doing double/triple duty cleaning rooms and was there in the morning helping with breakfast. Great employee.
richard
richard, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 6, 2024
Clean nice property.
David
David, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 4, 2024
John
John, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 2, 2024
Toni
Toni, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 2, 2024
raymond
raymond, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 1, 2024
Okay but needs some renovations.
Hotel needs some renovations. Bed needed replaced. Out of shampoo. Said truck didn’t show up but should have a bigger supply then that or at least tell you on check in
Verified traveler
1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 31, 2024
Beds were not very comfortable and the initial keys I was given were to a room already occupied.
Crystal
Crystal, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 30, 2024
Myrna
Myrna, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 27, 2024
Close to Devils Tower. Convenient, just off the Interstate. Friendly staff.
Scott
Scott, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 21, 2024
Everything was good. Great staff. Ample breakfast. My only complaint is the room smelled of dog.