2/10 Mediocre
7 jun. 2025
My stay at Cam Ranh Riviera Residence was a mixed bag. Our villa (No. 101) was stunning – the most beautiful I've ever seen, making the property itself truly 5-star.
However, management was profoundly disappointing, feeling like a 2-star operation. Key issues:
* Dreadful Dining: Restaurants were overcrowded and chaotic, with unsanitary conditions (kids touching food). We ate out often, despite being all-inclusive.
* "All-Inclusive" Issues: Even basic coconut juice wasn't included, requiring extra payment.
* Unreliable Shuttle: The free shuttle to Nha Trang was consistently unavailable; being told "too late" an hour before departure was absurd.
* Beach Loungers: Insufficient loungers/umbrellas, compounded by guests "reserving" them for hours with belongings, unaddressed by poor management enforcement.
Ultimately, while the resort boasts an exceptional property, its management standards severely undermine the 5-star experience.
cris
cris, viaje de 4 noches
Opinión verificada de un huésped de Hoteles.com