While the staff was wonderful, this hotel needs some serious love. It’s so sad to see what’s become of it. My last stay was back in 2007, and I loved it then. I don’t know what happened, but it surely hasn’t aged well. The rooms and halls felt cold, lacked character. Our room literally was cold as the heat didn’t work an there was no comforter? The coffee in the room was lack luster and without much sugar or cream. We were told there would be a Sunday continental breakfast, and went downstairs on Sunday and was informed there wasn’t. So, all in all….I had no coffee, no breakfast. The hot tub was not at all hot or relaxing. In fact. The heated pool I was told was 86 degrees felt 60. We went across the street to Attitash mountain village and used their amenities which were by far much in much better condition.
I wanted to love this place again so badly. I talked it up before we arrived, to only look at it and wonder where is the love? I was informed a few years back that Attitash no longer owns it, and perhaps now that vail owns Attitash this might be a worthwhile investment for them to look into. The hotel needs capital. It needs love, and I wish I could be the one to help, because I want to see it do better than its current state. I’m so sure the lovely employees who were kind to us do, too.