Verified
10/10 Exceptional
Apr 5, 2025
Tien
Tien, 2-night trip
Hotel Kristal
4.0 star property
Family-friendly hotel with 2 bars/lounges, near Pondok Indah Mall
Choose dates to view prices
Photo gallery for Hotel Kristal
Hotel Kristal, nestled close to Ragunan Zoo and Blok M Square, offers an inviting retreat with a poolside bar and international cuisine at The Kafe. Indulge in spa treatments like body scrubs or snorkeling adventures. With free in-room WiFi, activities for kids like the playground and childcare services are also available.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurant and 2 bars/lounges
- Full-service spa
- Outdoor pool
- Breakfast available
- Outdoor tennis court
- Fitness center
- Sauna
- Children's pool
- Pool bar
- 24-hour room service
- Coffee shop/cafe
For families (6)
For families (6)
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Refrigerator
- Separate bedroom
The current price is $35
$35
$43 total
includes taxes & fees
May 27 - May 28
Why we love this property
Business meets pleasure
Find productivity in the business center or 21 meeting rooms, then recharge with spa services. The hotel offers tennis courts and 24-hour room service.
Global dining options
This hotel offers international cuisine with pool views, buffet breakfast, a cafe, and two bars. Culinary delights satisfy every taste bud.
Wellness retreat
Spa treatments like aromatherapy and massages rejuvenate the senses at this hotel. A sauna, fitness room, and garden complete the serene park setting.
Room options
Check availability for these dates
Available filters for rooms
Showing 27 of 27 rooms
View all photos for 3 Bedroom Deluxe
3 Bedroom Deluxe
- Sleeps 4
- Free WiFi
View all photos for Studio Suite
Studio Suite
7.47.4 out of 10
Good
13 reviews
(13 reviews)
- 40 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Two Bedrooms Deluxe
Two Bedrooms Deluxe
8.08.0 out of 10
Very good
1 review
(1 review)
- 92 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds
- Free WiFi
View all photos for Three Bedroom Deluxe (1 King Bed, 1 Queen Bed and 1 single bed)
Three Bedroom Deluxe (1 King Bed, 1 Queen Bed and 1 single bed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 120 sq m
- 3 bedrooms
- Sleeps 5
- 1 King Bed, 1 Queen Bed and 1 Twin Bed
- Free WiFi
View all photos for Two Bedrooms Superior
Two Bedrooms Superior
- 92 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Large Twin Bed
- Free WiFi
View all photos for Three Bedrooms Superior (1 King Bed, 1 Queen Bed and 1 single bed)
Three Bedrooms Superior (1 King Bed, 1 Queen Bed and 1 single bed)
- 120 sq m
- 3 bedrooms
- Sleeps 5
- 1 King Bed, 1 Queen Bed and 1 Twin Bed
- Free WiFi
View all photos for 3 Bedroom Suite
3 Bedroom Suite
- Sleeps 4
- Free WiFi
View all photos for 2 Bedroom Deluxe
2 Bedroom Deluxe
- Sleeps 2
- Free WiFi
View all photos for Studio Suite
Studio Suite
- Sleeps 2
- Free WiFi
View all photos for Studio Suite, 1 Twin Bed
Studio Suite, 1 Twin Bed
8.08.0 out of 10
Very good
1 review
(1 review)
- 1 bedroom
- Sleeps 2
- 1 Twin Bed
- Free WiFi
View all photos for Deluxe Apartment, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)
Deluxe Apartment, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)
- 3 bedrooms
- Sleeps 5
- 1 King Bed, 1 Queen Bed and 1 Twin Bed
- Free WiFi
View all photos for Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)
Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 3 bedrooms
- Sleeps 5
- 1 King Bed, 1 Queen Bed and 1 Twin Bed
- Free WiFi
View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)
Deluxe Suite, 2 Bedrooms (Twin Bed)
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 1 Twin Bed
- Free WiFi
View all photos for 2 Bedroom Suite
2 Bedroom Suite
- Sleeps 2
- Free WiFi
View all photos for Studio Twin Bed
Studio Twin Bed
- Sleeps 2
- Free WiFi
View all photos for 3 Bedroom Deluxe Twin
3 Bedroom Deluxe Twin
- Sleeps 5
- Free WiFi
View all photos for 2 Bedroom Deluxe Twin
2 Bedroom Deluxe Twin
- Sleeps 2
- Free WiFi
View all photos for Studio Room With Pool View
Studio Room With Pool View
- Sleeps 2
- Free WiFi
View all photos for Studio Room With Garden View
Studio Room With Garden View
- Sleeps 2
- Free WiFi
View all photos for 2 Bedroom Suite With Garden View
2 Bedroom Suite With Garden View
- Sleeps 2
- Free WiFi
View all photos for 3 Bedroom Deluxe With Street Garden View
3 Bedroom Deluxe With Street Garden View
- Sleeps 2
- Free WiFi
View all photos for 2 Bedroom Suite With Pool View
2 Bedroom Suite With Pool View
- Sleeps 2
- Free WiFi
View all photos for 3 Bedroom Suite With Garden View
3 Bedroom Suite With Garden View
- Sleeps 2
- Free WiFi
View all photos for 2 Bedroom Deluxe With Pool View
2 Bedroom Deluxe With Pool View
- Sleeps 2
- Free WiFi
View all photos for 2 Bedroom Deluxe With Garden View
2 Bedroom Deluxe With Garden View
- Sleeps 2
- Free WiFi
View all photos for 3 Bedroom Deluxe With Pool View
3 Bedroom Deluxe With Pool View
- Sleeps 2
- Free WiFi
Two Bedroom Superior Room
- Sleeps 4
- Free WiFi
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About the neighborhood
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430
What's nearby
- Cilandak Town Square - 19 min walk - 1.6 km
- Fatmawati Hospital - 4 min drive - 1.4 km
- Museum Reksa Artha - 5 min drive - 2.1 km
- Nusantara Eye Clinic - 6 min drive - 1.5 km
- Poins Mall - 9 min drive - 2.5 km
Getting around
- Halim Perdanakusuma Intl. Airport (HLP) - 41 min drive
- Soekarno-Hatta Intl. Airport (CGK) - 48 min drive
- Pondok Betung Station - 6 min drive
- Jakarta Kebayoran Station - 7 min drive
- Pondok Ranji Station - 7 min drive
- Cipete Raya MRT Station - 15 min walk
- Fatmawati MRT Station - 24 min walk
- Lebak Bulus Grab Station - 29 min walk
- Airport pick-up service
Restaurants
- Starbucks - 2 min walk
- Bakmi Berdikari 4 - 3 min walk
- Levant Boulangerie - 2 min walk
- Sliced Pizzeria - 2 min walk
- Soto betawi P.pinang - 5 min walk
About this property
Hotel Kristal
At Hotel Kristal, you'll be within a 10-minute drive of Blok M Square and Pondok Indah Mall. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at The Kafe, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.
At a glance
Hotel size
- 328 rooms
- Arranged over 9 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Supervised childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Airport pickup on request (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–10 AM
- 2 bars/lounges
- Restaurant
- Poolside bar
- Coffee shop
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children's pool
- Playground
- Supervised childcare (surcharge)
- Children's menu
What to do
- Tennis
- Scuba diving
- Snorkeling
- Pool table
Working away
- Business center
- 21 meeting rooms
- Computer station
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- 2 buildings/towers
- Built in 1992
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Fitness center
- An outdoor pool
- Full-service spa
- Outdoor tennis court
- Sauna
- Massage/treatment rooms
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible concierge desk
Room amenities
Be entertained
- 32-inch LCD TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
- Separate dining area
- Separate living room
Freshen up
- Shower/tub combination
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
Dining
The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately IDR 211750 for adults and IDR 150000 for children
- Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle. Maximum occupancy 4
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
- Rollaway beds are available for IDR 350000.0 per night
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 8:00 PM
- Guests under 15 years old are not allowed in the spa
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta
Frequently asked questions
Is there a pool at Hotel Kristal?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Hotel Kristal?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Kristal?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Kristal?
Yes, a shuttle from the airport to the hotel is available. The charge is IDR 500000 per vehicle.
What are the check-in and check-out times at Hotel Kristal?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Kristal and nearby?
Have fun with onsite activities like snorkeling and scuba diving, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Kristal also has 2 bars, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Kristal?
Yes, The Kafe offers international cuisine and pool views.
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Reviews
Hotel Kristal Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Location
8.4
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
- Breakfast was delicious with plenty of options that everyone enjoyed. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Upgrade
Bed
Reviews
Verified
10/10 Exceptional
Nov 10, 2025
We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy.
Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better.
We’d definitely stay here again next time we visit. Highly recommend for families!
Lucy
Lucy, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Great family stay at Kristal Hotel!
We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy.
Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better.
We’d definitely stay here again next time we visit. Highly recommend for families!
Lucy
Lucy, 1-night trip
Verified
10/10 Exceptional
May 21, 2024
Good service & location, friendly Staff
Mohamed Kotharisa
Mohamed Kotharisa, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Great Hotel with Great Staff
Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner.
Paul
Paul, 5-night trip
Verified
8/10 Very good
Jul 17, 2025
Loved everything. Good breakfast, big room but there was a wet foot smell in our room
Vivian
Vivian, 6-night trip
Verified
10/10 Exceptional
Oct 24, 2025
A Wonderful Family Stay at Kristal Hotel!
We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family.
The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest.
Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay!
As well…. Thank you Hotels.com to make this trip easiest with your help.
Lucy
Lucy, 2-night trip
Verified
6/10 Good
Jan 27, 2024
The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Roger
Roger, 4-night trip
Verified
10/10 Exceptional
Oct 22, 2023
I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Emelie Marjorie Joan
Emelie Marjorie Joan, 4-night trip
Verified
10/10 Exceptional
Oct 7, 2024
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Keith
Keith, 7-night trip
Verified
10/10 Exceptional
May 23, 2025
Great stay at this hotel.
Bogdan
Bogdan, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2025
Great stay.
Kyle
Kyle, 1-night trip
Verified
8/10 Very good
Aug 20, 2022
We love Kristal Hotel
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Feb 18, 2025
like this hotel never disappointed…👍👍👍
Orie
Orie, 2-night trip
Verified
8/10 Very good
Nov 23, 2022
Close to Town & Shopping & nearby shops & local food.
Mohamed Kotharisa
Mohamed Kotharisa, 1-night trip
Verified
4/10 Fair
Sep 22, 2025
Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore.
Nome
Nome, 2-night trip
Verified
8/10 Very good
Mar 20, 2023
Right hotel for business trips
Stefano
Stefano, 1-night trip
Verified
10/10 Exceptional
Sep 11, 2022
Always friendly and helpful staff
Ian
Ian, 4-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Gd location
Mohamed Kotharisa
Mohamed Kotharisa, 2-night trip
Verified
8/10 Very good
Jul 6, 2025
I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends.
Nugroho Arie
Nugroho Arie, 3-night trip
Verified
4/10 Fair
Sep 20, 2025
Room very old and doesn’t look like the pictures showed in Expedia.
Lina
Lina, 1-night trip
Verified
6/10 Good
Dec 30, 2024
Hotel needs some TLC
The size of the apartment was fine but it is tired and can use some renovation.
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 2, 2025
The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you.
Gautama
Gautama, 2-night trip
Verified
8/10 Very good
May 2, 2023
They are kind.
I appreciate the staff's response.
Thank you for your kindness.
Nobuaki
Nobuaki, 1-night trip
Verified
6/10 Good
Nov 23, 2022
Old …
Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Kevin Sui Kuan
Kevin Sui Kuan, 1-night trip