2/10 Mediocre
12 ago. 2025
Worst Hotel we have stayed at for sure
Upon arrival which was 20 mins before actual check in time the Manager said you will be charged $30 additional as your early. We decided to go to the beach and wait until it was 3:00pm. When we got in the room there was patches of unfinished drywall in the ceiling, the coffee maker didn’t work, the tv remote wouldn’t work either. I brought this up to the Manager and he said he didn’t know about the coffee maker and didn’t write the note that was on it so try it anyways. He then exchanged the tv remote for a different one but that didn’t work with the tv either. Later when we returned to the hotel that night my partner used the washroom and she said the floor was crawling with Silver fish everywhere.
The next day when we were leaving I had a talk with the Manager and mentioned the dirtiness and silver fish on the floor and he said he had no idea what I was talking about.
Further to this horrible stay I put down a $100 security deposit which the Manager told me that I would receive the refund in a few hrs. The Manager reached out to me and said it’s not working, so I had to drive back down from Lake Cowichan to try my card in his machine as he had asked me if I could send him an e-transfer and he will send $100 CAD back to me. Like really I’m not stupid and can’t believe you even suggested this. Honestly with the condition and the way this place is managed we will never stay there again. It was gross on so many levels and it’s definitely not worth $200 a night.
Brandon
Brandon, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
