In West Mackay, Sun Plaza Motel Mackay offers a relaxing retreat. Enjoy the outdoor pool and children's pool or take advantage of barbecue grills for a fun family meal. With laundry facilities, free self parking, and helpful staff on hand to assist with tours and tickets.
Mackay Enertainment and Convention Centre - 17 min walk - 1.4 km
Mackay Regional Botanic Gardens - 2 min drive - 1.5 km
Harrup Park - 3 min drive - 1.9 km
Bluewater Lagoon - 3 min drive - 2.3 km
Getting around
Mackay, QLD (MKY) - 6 min drive
Mackay Station - 5 min drive
Nabilla Station - 18 min drive
Mapalo Station - 25 min drive
Restaurants
‪Hungry Jack's - ‬3 min drive
‪McDonald's - ‬3 min drive
‪KFC - ‬2 min walk
‪Shamrock Hotel - ‬12 min walk
‪Subway - ‬8 min walk
About this property
Sun Plaza Motel Mackay
Sun Plaza Motel Mackay is a great choice for a stay in Mackay. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff and overall value.
At a glance
DONE
Hotel size
32 rooms
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Arriving/Leaving
Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Onsite carport
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service
Traveling with children
Children's pool
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
Toaster
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Refundable deposits
Deposit: AUD 75.00 per stay
A damage deposit of AUD 100 will be collected before check-in
Optional extras
Late check-in between 7:30 PM and 11:30 PM can be arranged for an extra charge of AUD 12
Renovations and closures
The property is closed between June 22 and July 4.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay
Frequently asked questions
Is Sun Plaza Motel Mackay currently open?
The property is closed between June 22 and July 4.
Is there a pool at Sun Plaza Motel Mackay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sun Plaza Motel Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sun Plaza Motel Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Sun Plaza Motel Mackay?
Check-in start time: noon; Check-in end time: 6:30 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Sun Plaza Motel Mackay and nearby?
Sun Plaza Motel Mackay has an outdoor pool.
What's the area around Sun Plaza Motel Mackay like?
Sun Plaza Motel Mackay is a short 19-minute walk from Caneland Central and 18 minutes' walk from Jubilee Park.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.6
Location
8.2
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Children
Location
Reviews
Verified
8/10 Very good
Dec 31, 2025
Staff excellent, clean, nice pool
Alan
Alan, 5-night trip
Verified
8/10 Very good
Nov 4, 2025
The rooms are always clean and tidy, the receptionist/s are the nicest people you will meet, always go above and beyond to make sure your stay is wonderful. Ample parking, comfy beds, hot showers.
Nicola
Nicola, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
The staff are the nicest people you will ever meet. Always accommodating should any issues arise. Parking is adequate and the rooms are clean and comfortable. The pool is lovely and refreshing.
Nicola
Nicola, 1-night trip
Verified
10/10 Exceptional
May 28, 2025
Friendly staff & close to everything
David
David, 4-night trip
Verified
6/10 Good
Dec 23, 2025
Staff good. Room needs refurbishment
Mariechristine
Mariechristine, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Very central to all amenities
Ernie
Ernie, 3-night trip
Verified
8/10 Very good
Nov 18, 2025
Clean and comfortable room. Courteous staff. good amenities.
Postage stamp sized TV.
Geoff
Geoff, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Room a good size, very good value
Julie
Julie, 1-night trip
Verified
8/10 Very good
Apr 12, 2025
very friendly people and the room was very clean and comfortable
Teresa
Teresa, 1-night trip
Verified
8/10 Very good
Jul 5, 2024
Very good for overnight stay
Denis
Denis, 1-night trip
Verified
8/10 Very good
Oct 21, 2023
Great value for money in a small motel, wonderful customer service and very convenient if you're passing through
Liam
Liam, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2023
Just a nice place to stay , comfortable room
Vincent
Vincent, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2023
Just a nice place to stay with a comfortable spacious room with microwave , toaster
Vincent
Vincent, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2023
Our room was very tidy and clean and the Motel was in a perfect location for what we needed
Kerry
Kerry, 2-night trip
Verified
8/10 Very good
Aug 25, 2024
Clean quiet and staff friendly
jackson
jackson, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Affordable Accomodation and clean rooms
Ryan
Ryan, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Really good
Katerina
Katerina, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2023
Friendly staff
Clean
Fiona
Fiona, 1-night trip
Verified
8/10 Very good
Aug 21, 2024
Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2023
Great friendly service and convenient
Terry
Terry, 1-night trip
Verified
8/10 Very good
Mar 12, 2024
Lovely friendly staff
Tarsha
Tarsha, 3-night trip
Verified
10/10 Exceptional
Sep 1, 2024
Friendly staff.
Comfortable bef
Simone
Simone, 3-night trip
Verified
10/10 Exceptional
Apr 27, 2024
Central location
Michael
Michael, 4-night trip
Verified
8/10 Very good
Mar 26, 2024
Close to shops
Michael
Michael, 6-night trip
Verified
6/10 Good
Nov 10, 2025
Room smelt mouldy upon opening, did minimise once turned a/c on. no ceiling fan as advertised. No spare toilet roll.
Bed comfy, shower pressure n hot water good. Awesome under cover parking