In Aix-les-Bains City Center, Hôtel des Eaux offers a vibrant retreat. Indulge in lunch or dinner at the on-site restaurant, explore the garden, or unwind with a good book from the library. With an arcade/game room and concierge services to help you plan your stay.
Hôtel des Eaux puts you in a great location, within just a 10-minute walk of Thermes Chevalley and Grand Cercle Casino. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this Belle Époque hotel include a terrace and a garden. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
42 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 4 and younger eat free breakfast
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Coworking spaces
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Bike storage
Facilities
1 building/tower
Built in 1892
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Belle Époque architecture
Accessibility
Elevator
Elevator door width (inches): 31
Area rugs in public areas
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
80-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7 for children
Renovations and closures
The property is closed between December 8 and March 1.
Children & extra beds
Rollaway beds are available for EUR 15 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per day
Policies
This property caters to LGBTQ+ guests.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hôtel Eaux Aix-les-Bains
Hôtel Eaux
Eaux Aix-les-Bains
Citotel Hôtel Eaux Aix-les-Bains
Citotel Hôtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel Hôtel des Eaux
Hôtel des Eaux Hotel
Hôtel des Eaux Aix-les-Bains
Hôtel des Eaux Hotel Aix-les-Bains
Frequently asked questions
Is Hôtel des Eaux currently open?
The property is closed between December 8 and March 1.
Does Hôtel des Eaux offer free cancellation for a full refund?
Yes, Hôtel des Eaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel des Eaux?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hôtel des Eaux?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel des Eaux?
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel des Eaux?
No, this hotel doesn't have a casino, but Grand Cercle Casino (6-min walk) and New Castel Casino (23-min drive) are both nearby.
What is there to do at Hôtel des Eaux and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hôtel des Eaux?
Yes, there's an onsite restaurant.
What's the area around Hôtel des Eaux like?
Hôtel des Eaux is a short 6-minute walk from Grand Cercle Casino and 7 minutes' walk from Thermes Chevalley.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hôtel des Eaux Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good with a wide choice. (4 reviews)
On-site parking was very handy and easily accessible. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
May 20, 2024
Very nice family run property with excellent food, great location and quaint ambiance!
Roderick
Roderick, 3-night trip
Verified
10/10 Exceptional
Sep 1, 2023
Fantastic stay!
Wonderful hotel, wonderful lovely staff and perfectly placed.
Greg
Greg, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Parking on site very useful. Great value evening meal, breakfast very good, wide choice.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Great location with parking and staff were great. Even had a small laundry ( fee 5 euros, washing machine only no tumble dryer).
Breakfast was very good
Ken
Ken, 3-night trip
Verified
8/10 Very good
Jul 16, 2024
A very pleasant stay with a nice room and friendly staff
Markku
Markku, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Clean room, comfortable bed and nice property. Easy parking on site then walk to town centre ( just a corner away).
If you want to go to the lake you’ll need a car or walk 40 minutes which we didn’t mind. Breakfast was pretty decent
David
David, 1-night trip
Verified
8/10 Very good
Jun 2, 2025
Beautiful building, lovely quiet area. Spacious room & large comfortable bed. Only issue was air conditioning unit fairly noisy.
Great access to train station, shops & restaurants.
Tracey
Tracey, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2024
Lovely property. Staff was helpful with my late arrival. Great location on the hillside with ability to walk to everything.
Victoria
Victoria, 2-night trip
Verified
8/10 Very good
Jun 13, 2024
The hotel was conveniently situated to walk to the town centre. It was quiet, very clean and nicely decorated. Modern bathroom and comfortable bed. There are a few things that could be improved, either bottled water in the mini fridge or a jug to put water in, a socket near the mirror to use own hairdryer etc and also more bath towels. We only had one between two, we only realised after dinner and the staff had gone home. Overall it was a nice stay and we would stay again.
Myriam
Myriam, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2026
A fantastisk place to stay. Everything was great.
Kari
Kari, 3-night trip
Verified
8/10 Very good
Apr 17, 2026
The room was cleen but there was a stank off parfume in the room
Good and tasty breakfast
Sven
Sven, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Top
Anne
Anne, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Clean room quiet and easy access to the center of town. Just a 10 minute walk to the train!
Edward
Edward, 1-night trip
Verified
8/10 Very good
Mar 7, 2025
Close to the centre of town
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2023
Easy to get too, close to city centre
DAVE
DAVE, 2-night trip
Verified
8/10 Very good
Dec 2, 2024
Séjour quelconque , hotel quelconque
Verified traveler
1-night trip
Verified
6/10 Good
Aug 17, 2025
Decent hotel the rooms were small and had no air con which was tough in the heatwave
Don’t think I’ll stay again but decent with nice staff
Mayunga
Mayunga, 2-night trip
Verified
6/10 Good
Oct 2, 2023
Would not go here again…
Bernardus Petrus Johannes
Bernardus Petrus Johannes, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
The phone was not working.
But other than that, it was a nice hotel.
Tsuzuki
Tsuzuki, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2023
History
Dianne
Dianne, 1-night trip
Verified
4/10 Fair
Jul 18, 2022
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stephane
Stephane, 1-night trip
Verified
10/10 Exceptional
Jul 4, 2022
Nice, but noisy
The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Nana
Nana, 2-night trip
Verified
8/10 Very good
May 15, 2026
Jolie reception. Pdj tres bien avec les meilleurs oeufs brouillés, car pas trop cuits!
Personnel sympa. Parking gratuit.
Pres du centre ville.
Prix correct.
Lit confortable. Vue de l'église super depuis chambre 207. Bonne occultation.
Seul bémol : on entend la plomberie de chambre d'à côté.
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
May 6, 2026
rien a dire
Lionel
Lionel, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2026
Ett väldigt bra boende till ett bra pris man kände sig som en Kung