¿Ofrece Serene Kandy la posibilidad de cancelar gratis y recibir un reembolso total?

Sí, Serene Kandy tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.

¿Hay una piscina en Serene Kandy?

Sí, hay 8 piscinas al aire libre y una piscina para niños.

¿Se aceptan mascotas en Serene Kandy?

No se permiten mascotas ni animales de servicio.

¿Cuáles son los horarios de check-in y check-out en Serene Kandy?

Horario de check-in: 07:00-23:30. Check-out: 12:00. La propiedad ofrece la opción de hacer el check-out sin contacto.

¿Qué actividades hay para hacer en Serene Kandy y sus alrededores?

Serene Kandy cuenta con 8 piscinas al aire libre.

¿Hay restaurantes en Serene Kandy o en los alrededores?

Sí, hay un restaurante en la propiedad.

¿Serene Kandy cuenta con espacios privados al aire libre?

Sí, todas las habitaciones cuentan con un balcón.

¿Cómo es la zona donde se encuentra Serene Kandy?

Serene Kandy está a tan solo 12 minutos a pie de Parque de Gales y a 18 minutos a pie de Torre del reloj de Kandy.

Serene Kandy en Kandy: ver hotel, precios y opiniones

10/10 Excepcional

12 ago. 2025

Benoit, viaje de 2 noches en familia

Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

25 jun. 2025

Recommended - Serene Kandy

Enjoyed out stay at Serene Kandy. The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast. Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.

Trenton, viaje de 1 noche en familia

Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

26 feb. 2025

nerina, viaje de 3 noches

Opinión verificada de un huésped de Expedia

8/10 Muy bueno

21 feb. 2025

Mads, viaje de 5 noches

Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

6 feb. 2025

Ridiculously expensive room

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .

Ishbel, viaje de 2 noches en familia

Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

1 oct. 2024

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.

keith, viaje de 1 noche

Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

9 sept. 2024

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top

Ganesh, viaje de 3 noches entre amigos

Opinión verificada de un huésped de Expedia

10/10 Excepcional

24 mar. 2024

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍

Barry, viaje de 2 noches

Opinión verificada de un huésped de Expedia

8/10 Muy bueno

16 jul. 2023

Dylan, viaje de 1 noche

Opinión verificada de un huésped de Expedia

6/10 Bueno

31 ago. 2019

Unwelcome, down the road and someone has a key!

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.

Viaje de 2 noches entre amigos

Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

18 ene. 2019

Recommend

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.

Viaje romántico de 1 noche

Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

20 dic. 2018

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working

Viaje de 1 noche

Opinión verificada de un huésped de Expedia

8/10 Muy bueno

2 feb. 2018

Soeren, viaje de 2 noches en familia

Opinión verificada de un huésped de Hoteles.com

2/10 Mediocre

1 feb. 2018

Not a 4 star hotel..very disappointed

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.

Viaje romántico de 2 noches

Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

30 ene. 2018

Take Care to avoid injury

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.

Ajit, viaje de 2 noches

Opinión verificada de un huésped de Expedia

10/10 Excepcional

8 ene. 2018

Serene grand

Awesome. Great location. Scenic view. Nice comfy rooms

Raman, viaje de 1 noche en familia

Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

6 ene. 2018

Nice hotel

Charged for beers from mini bar that weren't there to begin with

Nick, viaje de 1 noche

Opinión verificada de un huésped de Wotif

8/10 Muy bueno

29 dic. 2017

Do it

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.

Viaje romántico de 2 noches

Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

24 nov. 2017

Good stay in Kandy

Attentive staff, good food

Michael, viaje de 3 noches entre amigos

Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

5 nov. 2017

Not as bright as 4 stars, but good for a night

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.

Traveller, viaje de 2 noches

Opinión verificada de un huésped de Orbitz

8/10 Muy bueno

20 oct. 2017

Fairly priced hotel with mountain view of Kandy ci

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.

Scott, viaje de 2 noches

Opinión verificada de un huésped de Expedia

4/10 Regular

10 may. 2017

Dreadful service!!!!

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).

Opinión verificada de un huésped de Hoteles.com

4/10 Regular

24 feb. 2017

Disappointing stay due to overbooking by the hotel

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!

Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

9 feb. 2017

Skønt hotel !

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.

Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

3 feb. 2017

Recommend for your stay in Kandy

My husband and I thoroughly enjoyed our stay at the Serene Grand Hotel. We had a balcony to the front and each morning the monkeys would come to visit. The bed was comfortable, room was large and clean, and the location was convenient. I would recommend this hotel for your stay in Kandy.

Opinión verificada de un huésped de Expedia

Serene Kandy

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¿Ofrece Serene Kandy la posibilidad de cancelar gratis y recibir un reembolso total?

¿Hay una piscina en Serene Kandy?

¿Se aceptan mascotas en Serene Kandy?

¿Cuáles son los horarios de check-in y check-out en Serene Kandy?

¿Qué actividades hay para hacer en Serene Kandy y sus alrededores?

¿Hay restaurantes en Serene Kandy o en los alrededores?

¿Serene Kandy cuenta con espacios privados al aire libre?

¿Cómo es la zona donde se encuentra Serene Kandy?

Opiniones

Opiniones de Serene Kandy

Muy bueno

8,4

7,2

8,0

8,4

8,0

Opiniones

10/10 Excepcional

Benoit

8/10 Muy bueno

Recommended - Serene Kandy