Located in the heart of town, The Mandeville Hotel offers a warm welcome with its garden, outdoor pool and inviting restaurant. Relax at the bar or catch up on work with WiFi in public areas. Helpful staff have left a lasting impression on previous guests.
Sir Donald Sangster Intl. Airport (MBJ) - 41.7 miles/67.1 km
Airport shuttle (surcharge)
Restaurants
Juici Patties - 6 min drive
Roast By Toast - 17 min walk
Juici Patties Plaza - 8 min walk
Mother's - 3 min walk
Popeyes Louisiana Chicken - 9 min walk
About this property
The Mandeville Hotel
When visiting Mandeville, The Mandeville Hotel is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at The Arches, which serves lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
60 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
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Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
2 meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Room amenities
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Towels
Stay connected
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
The Arches - This restaurant serves lunch and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 5 for children
Airport shuttle service is offered for an extra charge
Renovations and closures
This property is closed from September 30 2024 to October 1 2025 (dates subject to change).
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Mandeville Hotel
Mandeville Hotel London
The Mandeville Hotel London, England
The Mandeville Hotel Hotel
The Mandeville Hotel Mandeville
The Mandeville Hotel Hotel Mandeville
Frequently asked questions
Is The Mandeville Hotel currently open?
This property is closed from September 30 2024 to October 1 2025 (dates subject to change).
Does The Mandeville Hotel offer free cancellation for a full refund?
Yes, The Mandeville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Mandeville Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Mandeville Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Mandeville Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Mandeville Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Mandeville Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at The Mandeville Hotel and nearby?
The Mandeville Hotel has an outdoor pool and a garden.
Are there restaurants at or near The Mandeville Hotel?
Yes, there's an onsite restaurant, The Arches.
What's the area around The Mandeville Hotel like?
The Mandeville Hotel is a short 3-minute walk from Mandeville Market and 4 minutes' walk from Cecil Charlton Park.
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Reviews
The Mandeville Hotel Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Location
8.0
Staff & service
6.2
Property conditions & facilities
Popular mentions
Service staff
Breakfast
Room
Towns
Food
Location
Conveniences
Upgrade
Entertainment
Reviews
Verified
2/10 Poor
Nov 11, 2023
The staff was friendly.
Ann Marie
Ann Marie, 1-night trip
Verified
8/10 Very good
Nov 4, 2024
I stayed just one night, travelling from Blue Mountains to Negril. Confortable room and professional staff.
Elisabetta
Elisabetta, 1-night trip
Verified
10/10 Exceptional
May 11, 2024
Very friendly and courteous staff. Easy to get around the shopping areas
Janet
Janet, 3-night trip
Verified
10/10 Exceptional
Jul 9, 2024
All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.
Carvet
Carvet, 3-night trip
Verified
8/10 Very good
Jan 14, 2024
We found the staff friendly and helpful.
However, the hot water wasn't working in our room.
Maudlyn
Maudlyn, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2023
Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned.
The breakfast that was served was sooo delicious and I could've eat it all day if I could.
RONDELL
RONDELL, 3-night trip
Verified
6/10 Good
Nov 28, 2023
The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it.
They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
Gerald
Gerald, 9-night trip
Verified
8/10 Very good
Aug 10, 2022
Great customer service, food was good, clean room every day i stayed. I would stay there again when I'm in town
Yvonne
Yvonne, 6-night trip
Verified
10/10 Exceptional
Oct 29, 2023
So far I enjoyed my stay and would recommend others
Karen
Karen, 1-night trip
Verified
8/10 Very good
Oct 15, 2022
The hotel was situated right in the town so everything was within walking distance. The breakfast was great and the front desk staff especially Colleen were nice and very helpful. Would stay again !
Amber
Amber, 4-night trip
Verified
8/10 Very good
Dec 5, 2022
It was quiet, comfortable and clean
Sanatia
Verified
10/10 Exceptional
Jul 11, 2023
The Area was Quite and it felt safe.
Xavier
Xavier, 1-night trip
Verified
8/10 Very good
Aug 19, 2023
Staff is very responsive and always pleasant and courteous.
Michael
Michael, 4-night trip
Verified
10/10 Exceptional
Dec 29, 2022
Great hotel
I stayed at the hotel for the first with my mother who gas visited the hotel several occasions. The staff were very kind, friendly and helpful. The neals including breakfast was amazing. Would definitely visit again.
Dulcie
Dulcie, 9-night trip
Verified
10/10 Exceptional
Aug 7, 2023
There was a receptionist there that showed me so mich hospitality.
Rashaad
Rashaad, 3-night trip
Verified
6/10 Good
Aug 23, 2022
Property was very clean but very outdated. Not for the modern traveler but for the traveler looking for a nostalgic “feel like home” experience. Love the location in the heart of town and the included breakfast.
Maureen
Maureen, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2023
Mr &mrs Reynolds
The receptionist was so lovely and polite the canteen staff was lovely and the domestic staff is very lovely friendly and helpfull overall me and my husband had a lovely stay
Laverine
Laverine, 14-night trip
Verified
6/10 Good
Sep 1, 2022
I like the convenience of the property, was very close to shopping areas. Was very disappointed with the condition of the property, need some upgrade. Breakfast was good and staff were very helpful. If you are looking for a prime location this Hotel is your choice
Tonya
Tonya, 8-night trip
Verified
6/10 Good
Mar 21, 2023
Staff was great, rooms are very clean, but hotel is in need of some serious upgrades,pool was closed, i would not recommend for a family.
kevin
kevin, 4-night trip
Verified
4/10 Fair
Jun 13, 2023
The hotel as run down, five years ago it was cosy and welcoming.
The pool wasn't in use from 5 years ago and it still the same.
Room service was good
Patricia
Patricia, 11-night trip
Verified
2/10 Poor
Aug 28, 2024
Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay
Marlon
Marlon, 3-night trip
Verified
4/10 Fair
Oct 20, 2022
The place need to be refurbished.This place is so essential for services in the middle of the Town of Mandeville. The staff is excellent and they give you 110%. The chef is very very good the protion for breakfast is so good and filling. The dinner is a bit small the portion.
I would love to see this place improved
Rose
Rose, 16-night trip
Verified
6/10 Good
Jul 1, 2022
The property is desperately in need of repairs
Carl Anthony
Carl Anthony, 3-night trip
Verified
2/10 Poor
Jun 27, 2024
Awful Hotel
The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.
Paulette
Paulette, 1-night trip
Verified
8/10 Very good
Aug 29, 2022
Property offers value for stay and is conveniently in the town of Mandeville. The breakfast was delicious. The hotel needs to have an elevator or ground rooms for individuals with disabilities. My sister had a broken leg and we were upstairs down the hallway. Also the Junior suites need to have a microwave/ pantry. Why is it a Junior suite if it only has one big room with one bed and a refrigerator? Overall the customer service was excellent and my siblings and me felt safe.