The staff provided excellent introduction to the unique Fes community, and were very helpful (even before we arrived) by making arrangements for transportation to the Blue Gate and accompanying us to the location (which was essential). The directions were necessary, and a map was provided that was essential, too. Local customs and highlighted sites were described in a very efficient and helpful manner. The Riad was wonderful and comfortable, the breakfast was local and perfect, and the room lived up to the photo on the website (with high ceiling that was hand-painted, great spacious shower, and comfortable bed. For our 2-night stay, we tried 2 rooms, and both provided different but excellent experiences. We ate dinner one evening at the hotel, based on the recommendation that "our cookie one of the best in Des", which provided to be true. We had not complaints, and completely enjoyed our experience in a wonderful, exotic place (the Des Medina) and a perfect hotel (Riad), with a staff that was as good as the accommodation. We felt very welcome on arrival, well-cared for during our stay, and taken care of until we departed. And, the price was great! If you get a chance to visit Fes, we would highly recommend Dar Finn. You probably could not find a better place to stay and enjoy the unique setting.