We stayed at Hotel Caprice in Grindelwald for five nights in July. The hotel is conveniently located about 200 meters from Grindelwald train station, but it is situated at the top of a steep hill. Unlike some nearby hotels, it does not offer a shuttle service. Carrying heavy luggage uphill was very inconvenient.
The hotel does not have air conditioning, and the room became extremely uncomfortable during the summer. When we opened the windows for ventilation, flies and cockroaches entered the room, making it difficult to sleep.
The room was also quite small for our family of four. We had one king-size bed and one bunk bed, yet the rate was approximately USD 800 per night. In our opinion, the room and overall experience did not justify the high price.
The television was mounted on the wall but had no signal, so we were unable to watch the news. We also found the staff unwelcoming, and it was surprisingly difficult to obtain even one additional key card for our family members.
Overall, the hotel has a convenient location, but the lack of air conditioning, shuttle service, room comfort, working television, and friendly service made our stay disappointing. At this price level, I would recommend considering other nearby hotels that may offer better comfort, service, and value.