6/10 Bueno
2 dic. 2025
AC in the room was horrible. I had to call 3times regarding it, each time being told to wait 15mins for the room to cool which I had. I was then room moved from King bed room to two Queen bed rooms. I was assured the AC in this room was working. I had the temperature set to 18degrees, I should have been freezing. It eventually did feel slightly cooler but it never was cold. I did mention this to reception after I was moved but I did not want to move again. I’m not sure if it was the AC in that whole hotel as the lobby didn’t feel cool either. Check in, was horrible she asked for my debit card I asked what she needed it for but I didn’t get much of a response. I wasn’t informed of the facilities in the hotel or that there was WIFI. She just seemed to want to be over and done with it. The girl that room moved me was lovely and very helpful.
I did like that there were shops close by and the tram stop which is part of free city loop making it easier to get around.
Hazel
Hazel, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
