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Essence Hotel - Phnom Penh

4.5 star property
Luxury hotel with outdoor pool, near Riverside

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When you stay at Essence Hotel - Phnom Penh, you'll be within a 15-minute walk of Royal Palace and Riverside. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Pool bar
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Signature Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Signature Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Signature Double Room

Signature Double Room | Premium bedding, minibar, in-room safe, individually decorated

Signature Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Essence Studio

Essence Studio | Living area | Flat-screen TV, fireplace

Essence Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Twin Room

Signature Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Signature Twin Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Signature Triple Room

Signature Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Signature Triple Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 287 reviews
The price is $40
$49 total
includes taxes & fees
Jun 12 - Jun 13
Phnom Penh 51 Hotel & Residences
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About the neighborhood

Map
No. 222, St. 200, Sangkat Boeung Raing, Khan Duan Penh, Phnom Penh

What's nearby

  • Central Market - 3 min walk - 0.3 km
  • Riverside - 7 min walk - 0.6 km
  • Wat Phnom - 9 min walk - 0.8 km
  • Royal Palace - 10 min walk - 0.9 km
  • National Museum of Cambodia - 10 min walk - 0.9 km

Getting around

  • Techo Intl. Airport (KTI) - 49 min drive
  • Phnom Penh Railway Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fatboy Sub & Sandwich Shop - ‬2 min walk
  • ‪Le Matin - ‬3 min walk
  • ‪Sok San Restaurant - ‬3 min walk
  • ‪80S Plus Coffee - ‬3 min walk
  • ‪The Yummy Corner - ‬3 min walk

About this property

Essence Hotel - Phnom Penh

  • When you stay at Essence Hotel - Phnom Penh, you'll be within a 15-minute walk of Royal Palace and Riverside. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 78 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay

Also known as

Essence Hotel Apartments Phnom Penh

Essence Phnom Penh

Essence Hotel-Phnom Penh Hotel Phnom Penh

Essence Hotel-Phnom Penh Hotel

Essence Hotel-Phnom Penh Phnom Penh

Essence Hotel Phnom Penh

Essence Phnom Penh Phnom Penh

Essence Hotel - Phnom Penh Hotel

Essence Hotel - Phnom Penh Phnom Penh

Essence Hotel - Phnom Penh Hotel Phnom Penh

Frequently asked questions

Does Essence Hotel - Phnom Penh offer free cancellation for a full refund?

Yes, Essence Hotel - Phnom Penh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Essence Hotel - Phnom Penh?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Essence Hotel - Phnom Penh?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Essence Hotel - Phnom Penh?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Essence Hotel - Phnom Penh?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Essence Hotel - Phnom Penh?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Essence Hotel - Phnom Penh?

No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.

What is there to do at Essence Hotel - Phnom Penh and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Essence Hotel - Phnom Penh?

Yes, there's an onsite restaurant.

Does Essence Hotel - Phnom Penh have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Essence Hotel - Phnom Penh like?

Essence Hotel - Phnom Penh is in Phnom Penh City Centre, a short 11-minute walk from Royal Palace and 12 minutes' walk from Riverside.

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Reviews

Essence Hotel - Phnom Penh Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

6/10 Good

Essence hktel

Overall it's not that bad, just that the TV connection have to work on it.
Verified

8/10 Very good

Nice hotel but some issues

It is a nice well maintained modern hotel. Some staff issues - on checkin they could not trace my booking. After 10 minutes I was given a key but the room had not been made up. I waited a further 10 minutes and got another room. Took a shower went out but noticed air con not working when I returned. Engineer was useless. I moved room again and this time no problems. Nice room, breakfast is good. They may have lost regular / trained staff due to COVID!
Steven, 2-night trip
Verified

4/10 Fair

虫は出るし、掃除は適当
NONAME, 7-night trip
Verified

6/10 Good

まあまあ

値段の割にはまあまあかなと思いました。安かったので良しとします。 朝食付きでしたが、これもまあ普通に食べられますわ。フォーがあったのは良かった。 水がフリーで付いてないので、そこは×。
SHIGEFUMI, 1-night trip
Verified

8/10 Very good

Fint hotell, ligger bra till men man måste ta tuc tuc överallt o kan ej gå som vid hotellen nere vid floden. Poolen såg inte riktigt ut som på bilderna men funkade ändå. Hjälpsam och trevlig personal.
3-night trip
Verified

10/10 Exceptional

Emplacement magnifique seulement un peu loin de l’attrait touristique, le Mékong et le Palais Pour s’y rendre les rues sont encombrées
Francois, 2-night trip
Verified

2/10 Poor

Very notorious for overbooking

We booked three rooms for family trip. However, when I arrived there, "No room is available". It means they made overbooking. I booked the rooms 10 days before with whole payment. So terrible! This hotel is very notorious for overbooking. Finally we had to move other hotel. if you want to avoid sleeping on the street, you shouldn't book this hotel.
HyunSeok, 1-night trip
Verified

6/10 Good

It was good to stay over there
MOHAMMED, 1-night trip
Verified

10/10 Exceptional

Loved it!

Satisfied
Luc, 2-night trip
Verified

8/10 Very good

A comfortable hotel

A centrally located Hotel. The features in the hotel, such as a proper hook to air towel etc.
Zainai, 2-night trip
Verified

2/10 Poor

숙박을 하지도 않았는데 환불이 불과하니 잘보고 결제하세요 지금까지 50만을 날렸습니다 절대로 한번 결제하면 환불안됩니다 제가 경험인데 싼게 비지떡입니다 실제로가면 냄새나고 그래서 결제를하고 잠을 못잔다하던라도 절대로 환불안됩니다 잘보고 결제하세요 벌써2번이나실수로 한번도 못자고 50만원 날렸습니다 호텔 컴 에서는 책임 안해줍니다 참고하세요
Dong hwa, 1-night trip
Verified

4/10 Fair

hotel ok, Hotels.com app never ever!

Due to my frequent travels, I usually use apps that allow me to earn points on my frequent flyer airline cards. This time I chose to use hotels.com because it was cheaper than on other websites. Online booking went smooth and all was ok. The third and last day we decided to stay one more night and extended and paid (50$) trough the app the stay. Yet once back in the hotel, after dinner, we have been told there is no availability and there is no room for us. There was also no possibility to cancel the booking as in the meanwhile midnight passed. Being late in the night, in Cambodia, we accepted to be upgraded to the hotel in front of us. Once packed and arrived, the “upgrade” room had nothing to do with what we have booked, the guesthouse hadn’t facilities we paid for, curtains were broken, the fridge empty, no swimming pool etc. all this isn’t of course terrible, it was even an ok place, but not for 50$. I checked their rates online and those rooms were sold for 20$! I got in touch via chat with hotels.com assistant who sweared these things never happen and wrote me to wait online while he would call the hotel. He did so, but in those 20mim the connection went lost and we had to start from the very beginning: another assistant, the same procedure, details, names, codes, he calls again the hotel, he the hotel calls the manager, the assistant calls the hotel back, the receptionist calls the manager back ... after another 45 minutes in which we have be
Andrea, 2-night trip
Verified

8/10 Very good

Mycket trevlig personal som var mycket tillmötesgående men talar och förstår engelska sådär. Rummen är stora och rymliga men sängkläder och handdukar var söndriga och inte helt rena. Frukostbuffén gör alla nöjda! Takterrassen med pool är förträfflig med utsikt åt alla fyra väderstreck.
Susanne, 3-night trip
Verified

8/10 Very good

Good hotel for a short stay

In general the hotel is good. Its location is okay. It is within walkable distance to the main Palace of the city (City Center). At the same time there is nothing really near the hotel (no shops, restaurants, clubs or massage salons). Hotel’s front desk staff was super sweet and helpful. I took a taxi from the airport to the hotel and I payed $18 for that ride. When I told that to the front desk guy he was shocked and suggested ordering a taxi for me back to the airport for $13. The next day the taxi arrived in time and I had no issues with checking-out at all. My room was pretty simply designed, but good looking. The bed was big and comfortable. The bathroom was tiny, but the shower was big enough and comfortable. The bathroom amenities were okay. Wi-Fi was fast. The additional plus for the hotel was there were free drinks inside of the refrigerator (Coke, Sprite, water and beer).
Albert, 2-night trip
Verified

8/10 Very good

清潔感があって宿泊していて気持ちよかった。
4-night trip
Verified

8/10 Very good

Had a problem with the first room, where we found quite a few cockroaches. Staff was excellent and had us moved immediately to a newly renovated room. Though we didn’t have hot water, the room itself was clean and comfortable. The hotel was ok. Would have expected more for the price.
2-night trip
Verified

6/10 Good

Freundliches Personal, nette Annehmlichkeiten auf dem Zimmer, gute Lage, Lobby macht was her, schöner Pool mit Rooftop Bar. - Zimmer sehr abgewohnt und schrecklicher Geruch. Frühstück nicht gut. Bettwäsche und Handtücher teilweise löchrig und fleckig.
Julia, 3-night trip
Verified

10/10 Exceptional

L établissement est super et bien situé. L équipe de la réception/acceuil est parfaite. Malheureusement le service Hôtelier à la piscine est très amateur, jamais servi correctement, incompréhension totale de l anglais par l équipe etc...
2-night trip
Verified

8/10 Very good

Séjour à Phnom Penh

Bon séjour dans cet hôtel,accueil très agréable .La chambre était propre ,literie de bonne qualité.La salle de bain est compléte,mais nécessite une rénovation. Le petit déjeuner est bien. L 'hôtel est situé dans le vieux quartier,on rejoint le centre rapidement. C'est une bonne adresse
Patricia, 4-night trip
Verified

4/10 Fair

Hallways and rooms looked old and worn out. Stale smell of cigarettes throughout. Cleanliness was spotty, fair at best. On one day, breakfast was not ready at 6 30 with about 20 guests waiting. On the other day, most of breakfast items were gone by 9 30. Towels with brown spots and well torn. Although NOT requested, given room with connecting door and being subjected to a crying baby 24 hrs a day. Downgraded to a 2 twin beds and, reluctantly, given US 30 voucher (after difficult "negotiations"). No AC in common areas. The main lift used all the time by hotel personnel. Wooden lounge chairs at the pool have no soft cushioning so it's nearly impossible to lay down for more than 5 minutes. This is not a 4 star property, 2 maybe. The hotel management, it seems, aims at making profit at the cost of it's guests.
MaciejW, 4-night trip
Verified

10/10 Exceptional

The hotel staff were kind, and the cleaning was good. Overall, it was superior.
5-night trip
Verified

6/10 Good

bad, rundown and smelly hotel.

The hotel has a good ranking on most hotel booking sites but dont tanke that as insurance for it beeing nice. The hotel is run down with disgusting floor carpets in the rooms which look like they havent been cleaned for the last decade. Also, there is a funny smell thru out the rooms and hotel as if someone were smoking inside the ac-system. At the price they quote, you can get a way, way better hotel in PP. Dont book this.
3-night trip
Verified

6/10 Good

the main entrance is a staircase. I've booked the hotel to ensure we have good access for my mom with knee issue, turns out there is a huge staircase to climb every time we enter / leave the hotel. We later then discovered there is a very small lift at the carpark, the entrance to carpark was extremely steep for wheelchair too, moreover the staff never assisted us, or inform us about the availability of the lift.
2-night trip
Verified

8/10 Very good

Comfortable stay and convenient location

Booked this hotel at last minute because the original hotel booked was closed when I arrived. Location was quite ok except not many food options close by. Good to have a supermarket nearby though. Can easily use grab tuk tuk to attractions (central market, Russian Market, Royal Palace, Riverside, aeon mall, etc). Had dinner twice on the 13th floor, and the food was quite good. Reasonable prices too. Breakfast was decent, with some hot dishes, porridge, noodles soup and made to order eggs. Other than wifi unstable at times and missing some towels after each day housekeeping, overall stay was good.
Helen, 5-night trip
Verified

8/10 Very good

Good here is excellent. The Moon Pizza on the rooftop is outstanding and should not be missed. A range of meals not just pizza.
Neil, 4-night trip