6/10 Bueno
30 ene. 2026
Location was quite good, view onto sea attractive, room in reasonable condition, food OK, but what let things down was an absurd experience paying for a restaurant bill when checking out - they said they accepted credit cards when I asked, however they didn't seem to know how to operate the machines, in addition to it taking an age to add up the bill and add the 3% credit card charge, they then started to boot up the credit card machine rather than doing it before, they then didn't ask me if I wanted to pay in IDR or GBP - when I asked if they chose IDR they lied and stated they did, but they didn't which meant I was charged another unnecessary 3%. After showing them that the transaction was indeed made in GBP, I requested they refund the 3%, but they stated they didn't have change. They also stated maybe I should have paid in cash - pretty ironic when they didn't have change for cash either ...
Zoltan
Zoltan, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com























