I recently stayed at this hotel and woke up the next morning with several itchy bumps and welts on my body, which made me worried about possible bedbugs. My boyfriend immediately contacted the hotel, and they asked me to send photos, which I did right away.
Unfortunately, I never received any follow-up or confirmation from management after that. Because I was so scared of bringing anything home, I ended up throwing away my weekend bag, clothes, and shoes. It’s been an incredibly stressful week not knowing for sure whether I brought anything back with me something no guest should have to worry about after a hotel stay.
Whether the issue was confirmed or not, it would have meant a lot to at least receive some acknowledgment or reassurance. A little communication and compassion go a long way when guests are dealing with such an upsetting situation. I used to stay here often but won’t return.