To start, the staff were incredibly helpful and friendly. Five stars in that department. The room was very plain and a disappointment. This place is billed as an all suites hotel and officially the room qualified as a suite but barely. The purpose of booking a suite, from my perspective, is to have a space to hang out and watch movies. The couch was uncomfortable and set kitty corner to the very, very small TV. I think we are talking 14 inch TV here. The living room space was absolutely not a space where someone would be able to relax and watch movies. The bed and pillows were OK, not super comfortable but not horrible. The room really had no character, very plain and institutional. No pictures on the walls, really no decoration or any attempt at adding color or character to the space. The indoor pool was not inviting at all, dark and dreary. The coffee was weak and bitter. The exterior of the property was clean , well landscaped and well cared for.