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Shera Inn Hotel

4.0 star property
Hotel with 2 bars/lounges, near National Museum of Kazakhstan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shera Inn Hotel

Pool
Terrace/patio
Front of property
Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Spa
    Spa
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

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The price is $86
$96 total
includes taxes & fees
Dec 22 - Dec 23
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About the neighborhood

Map
Khadzhimukan St 47, Almaty, 050067

What's nearby

  • Dostyk Plaza - 18 min walk - 1.6 km
  • National Museum of Kazakhstan - 19 min walk - 1.6 km
  • Republic Square - 3 min drive - 2.2 km
  • Almaty Opera House - 5 min drive - 3.9 km
  • Almaty Tower - 6 min drive - 3.1 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 26 min drive
  • Almaty Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Crepe - ‬10 min walk
  • ‪Honey Coffee - ‬1 min walk
  • ‪Traveler's Coffee - ‬6 min walk
  • ‪Lanzhou - ‬2 min walk
  • ‪Турандот - ‬12 min walk

About this property

Shera Inn Hotel

When you stay at Shera Inn Hotel, you'll be within a 15-minute drive of Shymbulak Ski Resort. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a fitness center, and a sauna.

Languages

English, Russian

At a glance

Hotel size

  • 188 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ski lifts nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Lobby Bar Vienne - Onsite lobby lounge. Open 24 hours.
Lounge Bar Rome - Onsite cocktail bar. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for KZT 7840 per night

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Shera Park Inn Hotel Almaty
Shera Park Almaty
Shera Inn Hotel Almaty
Shera Almaty
Shera Park Inn Hotel
Shera Inn Hotel Hotel
Shera Inn Hotel Almaty
Shera Inn Hotel Hotel Almaty

Frequently asked questions

Does Shera Inn Hotel offer free cancellation for a full refund?
Yes, Shera Inn Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shera Inn Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shera Inn Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Shera Inn Hotel?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one way.
What are the check-in and check-out times at Shera Inn Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Shera Inn Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Shera Inn Hotel and nearby?
Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a sauna. Shera Inn Hotel also has a steam room.
Are there restaurants at or near Shera Inn Hotel?
Yes, there's an onsite restaurant, Lobby Bar Vienne.
What's the area around Shera Inn Hotel like?
Shera Inn Hotel is a short 18-minute walk from Dostyk Plaza and 19 minutes' walk from National Museum of Kazakhstan.

Shera Inn Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Horrible air conditioning, temperature in my room room was 28С
Nurlan, 2-night trip
Verified Expedia guest review

2/10 Poor

Unhelpful staff Breakfast was very mediocre coffee machine was dispensing cold coffee and the staff had no idea how to increase the temperature the room was too hot with no temperature control no coffee or tea in the room . Even 3 star hotels have a little tea service with a kettle
Rubina, 1-night trip
Verified Expedia guest review

4/10 Fair

Need to really work on their service skills.
The hotel service was not at all upto the mark. Staff at reception needs to work on their English language. Before coming to the hotel we checked with them for early checkin and checkout. The staff confirmed there won’t be any additional charges for the same, however, on the last day they did everything to make it tough on us. We decided to extend the stay by one day and were told certain amount to be paid on the second day of the stay and it was paid. Upon coming back from tour in late evening we were told you need to pay extra because staff made some mistake and told us wrong tariff for the extra night in addition to early check in charges. Ayat got involved on last day (good in English) and helped us to resolve the finances and came up with in between amount. But the drama from staff that their salaries will be cut, they will need to pay for error, plus weak communication skills was a disaster. Even after agreeing it was their mistake they threatened us to be thrown out of hotel (at 11 pm after our tour) if not paid was too much to take in. We got a decent room with an excellent view, but sink was getting clogged, tap in shower area were not working forcing to take shower in bath tub. Jet spray wasn’t working. Rooms were not cleaned till asked to be done. Breakfast options were very limited esp for Vegetarians, too much meat in early morning. Overall would never advise to stay at this hotel when you have other better options.
Abhijit, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Could be better
The hotel is good. The lobby is elegant. The room is also ok. The bathroom had a bad smell. And the shower gel and shampoo surprised me with their jelly-like consistency. It was not convenient for me to shake it out from a jar. Breakfast variety is good. But the restaurant was quite stuffy. Surprised that the bar is closed in the evening. The spa was also disappointing. The sunbeds are not very comfortable, the sauna is scalding. The good is pool, nice and big.
Vasily, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Great
Edward, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Chingiz, 1-night trip
Verified Expedia guest review

8/10 Very Good

IGOR, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

ARS -Meir, 2-night business trip
Verified Hoteles.com guest review

6/10 Good

Лучшее, что есть в этом отеле - сотрудники
Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд.
20-night business trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

2/10 Poor

Nothing works here. Even the doors. People never smile. :(
1-night family trip
Verified Expedia guest review

8/10 Very Good

Cheap and convenient.
Kohzo, 1-night business trip
Verified Hoteles.com guest review

6/10 Good

Avarage.
Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in.
AHMET ULKU, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out
Brij, 1-night trip
Verified Expedia guest review

8/10 Very Good

Lovely view of the mountains from my room. Friendly staff. Could have a bit more English training for some of the wait staff
Gina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Best choice vs money
Amazing value for the money, friendly staff, great breakfast, amazing view, easy accesss to shopping mall and ski resort.
Ted , 7-night trip
Verified Expedia guest review

10/10 Exceptional

Best deal for the Money
For me it was a great experience to stay at Shera, even some things ain’t perfect, you can tell that staff is making every effort to make sure guest are happy. Yes, certain things require a little bit of twitching, but overall, stay was great, breakfast is amazing, staff is helpful. I recommend this hotel for a business or leisure trips.
Naz, 8-night trip
Verified Expedia guest review

10/10 Exceptional

it was way better than I could imagined
1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Great place to visit
The hotel is fantastic. Great location, though not the easiest for taxi service, the add extra to the cost of it.
3-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

It was ok in general
There was a door in my room connecting with the other room and I could hear my neighbor snoring((( Breakfast was alright but was gone fast and was not renewed; Ladies at the reception and maintaining personnel were very poite. Room was clean but the shower room didnt have a stock in the floor so water gathered on the floor without nowhere to go.
Dean, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

new building for hotel
it is recently new building for hotel...it is good panoramic view in the high floors, but not enough space for 1st floor lobby
2-night trip
Verified Expedia guest review

10/10 Exceptional

Room with a view
We enjoyed a Comfortable stay at the Shera Park Hotel. We appreciated the helpful staff and convenient location. Sightseeing and shopping was quite fun. We appreciate the cleanliness of this charming city.
1-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review

2/10 Poor

Alexander, 4-night trip
Verified Hoteles.com guest review