Excellent location and good communication with hosts. Bed was quite comfortable with a large bathroom area. Had a great sleep every night, outside noise was not an issue for us. Earplugs are provided if needed but windows are very good. Bedroom area has air conditioner but did not cool room very well. However understand it was extremely hot the 4 nights we were in Milan and A/C can only do so much. We had booked the White Room on hotels.com but upon arrival were told that hotels.com only booked a double room for us, not the White Room. A disappointment as not what we expected. When booking with hotels.com would suggest you confirm the room you have selected is what you will get. The apartment we were given was a lot smaller, no separate seating area, and lacked some amenities as advertised on a hotels.com such as coffee pods, tea, water etc. there is no washer or dryer. It would have been nice to have some additional dishes (breakfast bowls) as we did have some meals in room. Hotel did provide us with water when asked and the front desk staff were very courteous and friendly, helped with luggage up to room, easy check in and check out. Towels and garbage were refreshed/changed after 2 nights. Building is very old, with decor to match, quite quaint, like going back in time. The elevator is very small and of historic significance, very cool.