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Hotel de Castro

3.5 star property
Castro hotel with spa and indoor pool

Choose dates to view prices

Experience the warmth of Hotel de Castro, where a delicious breakfast buffet and a rejuvenating massage at the onsite spa await. Relax by the indoor pool or stroll through the garden, with convenient amenities like free in-room WiFi and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $74
$74 total
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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$77 total
Mar 11 - Mar 12
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About the neighborhood

Map
Chacabuco 202, Castro, de Los Lagos, 5700271

What's nearby

  • Church of San Francisco - 3 min walk - 0.3 km
  • Lillo Handicraft and Market Fair - 5 min walk - 0.4 km
  • Church of Castro - 5 min walk - 0.4 km
  • Costanera Castro - 6 min walk - 0.6 km
  • Plaza de Armas - 8 min walk - 0.7 km

Getting around

  • Dalcahue (MHC-Mocopulli) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Travesia Restaurant - ‬2 min walk
  • ‪Descarriada - ‬3 min walk
  • ‪La Brújula del Cuerpo - ‬5 min walk
  • ‪Restaurant Stop Inn - ‬7 min walk
  • ‪Café Blanco - ‬3 min walk

About this property

Hotel de Castro

When visiting Castro, Hotel de Castro is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Accessible airport shuttle
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hosteria De Castro Hotel Spa
Hosteria De Castro Spa
Hosteria De Hotel Castro
Hotel de Castro Hotel
Hotel de Castro Castro
Hotel de Castro Hotel Castro

Frequently asked questions

Does Hotel de Castro offer free cancellation for a full refund?

Yes, Hotel de Castro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel de Castro?

Yes, there's an indoor pool.

Are pets allowed at Hotel de Castro?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel de Castro?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel de Castro?

Yes, an airport shuttle is available. The charge is CLP 20000 per vehicle one-way.

What are the check-in and check-out times at Hotel de Castro?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel de Castro and nearby?

Hotel de Castro has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel de Castro?

Yes, there's an onsite restaurant.

What's the area around Hotel de Castro like?

Hotel de Castro is a short 4-minute walk from Lillo Handicraft and Market Fair and 4 minutes' walk from Church of San Francisco.

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Reviews

Hotel de Castro Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities

Popular mentions

View
Service staff
Room
Restaurant
Location

Reviews

10/10 Exceptional

Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.
David, 4-night trip

10/10 Exceptional

Everything it's good!
Katherinne, 2-night trip

8/10 Very good

Nice hotel with a great breakfast (and views!).
Gregory, 3-night trip

10/10 Exceptional

Desk staff always helpful
George, 2-night trip

8/10 Very good

Helpful staff, really nice area and not too far from metro.
kerri, 2-night trip

10/10 Exceptional

Retro comfort and friendliness

Great staff, very comfortable bed, and hot, powerful shower. Nice view, easy parking and walkable around town. Breakfast OK, and the place deserves a refurbishment maintaining the cool retro aspects.
Thomas, 2-night trip

10/10 Exceptional

The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
maria, 3-night trip

2/10 Poor

This place has a deceptive announcement of the look and facilities for their hotel. 1: it has limited parking that it is hard to get in and out of. 2: there is no elevators and it is not mentioned anywhere in their website. 3: there is no air conditioning for the rooms. You have to keep your window, and the room door open to get airflow. 4: due to opening said window, now you won’t be able to sleep since there is a night club across the street, and it is LOUD AS HELL!!! You will have a hard time getting any sleep since that place does not close until 4 am. 1/2 of the rooms are to that side of the hotel. BEWARE. 5: they offer the opportunity to get coffee at the bar since they have a very nice expresso machine, well that is also broken, so had to go out to the city to get a cup of coffee!!! The pictures in any site for this place are professional and make it look great, but it is old and antiquated at best. By a wide margine, the worst hotel stay I have ever experienced, and I have traveled across the world.
Carlos, 1-night trip

10/10 Exceptional

This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Laura, 6-night trip

10/10 Exceptional

Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits.
Agner, 1-night trip

10/10 Exceptional

Excellent

8/10 Very good

If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Mark, 2-night trip

8/10 Very good

Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Margaret, 3-night trip

10/10 Exceptional

We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Margaret, 2-night trip

4/10 Fair

The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Giuliana, 4-night trip

6/10 Good

Check-in staff was poorly trained and rude

2/10 Poor

Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.

2/10 Poor

Not a comfortable place to stay

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
2-night trip

4/10 Fair

There was fungus in the bathroom, in the shower and walls. Restaurant menu has a wide variety of food and drinks, service at the restaurant very nice, perfect. We had an issue but there was responsibility of the front desk, they did not take the guarantee of my stay and gave me the room key anyway. The person who was on night shift call us at 00.30am yelling at the phone to inform us the inconvenient they have and hang up meanwhile he was speaking on the phone. Front Desk knew that we leave next day at 06.00am, we notice that at our check-in twice. Next day I paid directly and the person (old man) was not able to empathize nor apologize. That manner made our stay difficult to enjoy and none of us feel welcome, safe and confortable.
FRANCISCA, 1-night trip

10/10 Exceptional

equipe, comodidades quarto de 0 a 5 nota 4 nao muito espaçoso
RUDY, 2-night trip

10/10 Exceptional

Quarto impecável, gentileza dos Funcionários, luminosidade do espaço, sauna e piscina interna para relaxar ,
Heloisa, 1-night trip

8/10 Very good

Todo el personal muy amable, las habitaciones en buen estado, el desayuno y la comida a la carta buenos también y además está bien ubicado. Lo único que eché de menos fue aire acondicionado dado el calor que hizo, pero todo lo demás 10/10.
Francisco, 4-night trip

2/10 Poor

Me olvide mi entrada al pais que da la.PDI y no quisieron darme las habitaciones, estabamos.con niños y ni asi, les.pedi q si podian ingresar y yo esperaba hasta conseguir una foto y me dijrron q no cero empatica la niña q.me atendió
VERONICA, 1-night trip

8/10 Very good

El edificio es arquitectónicamente remarcamble, tiene buenos servicio y el personal es muy amable, pero las habitaciones empiezan a estar un poco avejentadas. Es una gran opción calidad-precio para unos días en Castro
Carlos, 1-night trip

8/10 Very good

Le personnel de l'hotel est serviable. L'hotel est bien situe a Castro.
Laurence, 1-night trip