We arrived about 3:15. Check in starts at 3pm. Could not get anyone to the front desk. I did call the number left just incase, but no answer. So we left to get something to eat and came back after 4 and no problem. The lobby and breakfast area could use a good deep clean, but overall not terrible. Small selection for breakfast but enough to get something. The kids did enjoy the waffle maker. The room was fairly clean, except the sink still had hair from someone shaving left in between the faucet and back splash. Comfort had stains but removed it, and was fine. My biggest complaint is the Ac/Heater combo. It squealed so bad we had to turn it off. Couldn't take it. Overall, this is not the worst Hotel I have stayed in. Its was fairly clean, had plenty of clean towels, staff was nice, breakfast was ok, and free. The coffee had plenty of good creamer. The beds were comfortable enough. And it is only 20 minutes to Silverwood. The room price was definitely reasonable.